Tyra H. Email & Phone Number

Address guests concerns and special requests in a professional andpersonable manner.Facilitate proper billing and reimbursement at time of guest checkout.Communicate with housekeeping and maintenance staff to ensure qualitystandards were met.Maintain clear and accurate records of guest room bookings.

Atlanta, GA, US

Manage event operations in a high-traffic resource building for over 1000guests on a consistent basis.Oversee coordination of event staff team and allocate resources for on-time project completion.Reinforced safety policies and procedures by implementing hourlyschedule and checklist.

Minneapolis, MN, US

Collaborate with General Manager in store operations to train new members, create weekly schedules, and interview and hire new candidatesResolve customer disputes, preserve daily financial logs, safe balance and team member drawersInsure employees comply with all health and safety regulations, frequent hand-washing and equipment sanitation twice per shift

Morrow, Georgia, US

Managed to identify customer needs and interpret information within 8 minutesAnswered multi-line phones receiving an upward of 200 calls per dayTook time weekly to review and uphold accurate and current knowledge of projects during Target and UPS

New York City, New York, US

Achieved weekly selling goals by upselling overlooked itemsEducated customers of current and future style trends to drive sales of new and incoming inventoryModified store style using retail merchandising skills to promote new campaigns and maximize customer interest