Kadhireshaan Balakrishnan Email & Phone Number

Result oriented and a professional individual with 10+ years of proven experience especially with a 7+ Years of Dynamic Industry Experience as a Senior Manager in Operation's relating to Customer Centric, Supply Chain, Business Management, Administration and Project Management.Additionally skilled in Warehouse Management, Procurement, Risk Management and Business Continuity. Certified MBA, Internal Auditor and Project Manager.Hear.com Malaysia- Awarded with "2017 Best Employee of the Year".- Changing the process flow of OPS & Sales Team and managed to achieve a record month revenue of RM1mil for the month April 2019 and consecutively for the next 5 months.- Digitalized work process flow and reduce overall human error.- Slashed vendor benefit/administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancement of services.- Implemented cloud based VOIP system, Internet Firewall Security and CRM (Salesforce) and utilize its full potential.- Initiated changes in Operational process which led to expedite sales consultant efficiency by 20% and reduced logistics process time by15%.- Implemented Aging Report and SOP to reduce targeted turnover time by 25%.- Introduced cloud-based business reporting system (DOMO) to create and analyze Company Key Performances for daily, weekly and monthly reporting's. Integrated existing CRM, HR System and other reports to (DOMO) for stakeholder's view on KPI, KRA, EBITDA and OKR achievements.- Led the Marketing and Tech Team to startup E-Commerce and Social Media Channels to boost up Ads & Sales Performance.PEOPLElogy Group- Successfully implemented new Policies, revised existing SOP and organization structure for Project Department to revamp as Group Project Department.- Work closely with Finance Department to introduce Aging List for Program Funders and successfully implemented on channeling to relevant PIC in monthly basis. - Successfully created Proposal’s, submitted during Government’s Tender Submission and secured multi-million worth of Projects namely from Yayasan Peneraju Pendidikan Bumiputera, MDEC, PiKOM and many more.Submitted Business Plans for the year of 2024 based on research done align with Government’s plan (e.g. NIMP 2030 & RMK12)