Kadie Lee Email and Phone Number
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Kadie Lee personal email
Kadie is a highly efficient, goal-oriented professional with 25+ years of solid experience in account management, personnel mentoring and cultivation, project management, development and implementation of customized systems, business-to-business communication, and global customer support. She is detail-oriented and highly organized with the ability to manage multiple projects and meet deadlines. Kadie has a strong work ethic combined with a commitment to excellence in output. A team player, Kadie works effectively with cross-functional departments as well as external consultants and is comfortable presenting to audiences of all levels.Specialties: 25 + years management experience in working with diverse personalities, providing exceptional customer support and strong focus on internal and external relationship building as a springboard to sales growth and improved efficiencies
Harcros
View- Website:
- harcros.com
- Employees:
- 479
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Director Of Sales Administration-ChemisphereHarcrosSt Louis, Mo
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Manager Of Sales AdministrationChemisphere Corporation Jun 2023 - Present -
Director Of Sales AdministrationChemisphere Corporation Jun 2023 - Present
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Director Of Sales AdministrationChemisphere Corporation Jun 2023 - Present
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Office ManagerHarcros Chemicals Jun 2019 - PresentGreater St. Louis Area
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Office ManagerHarcros Chemicals Jun 2019 - PresentGreater St. Louis Area
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District Manager, Sales Administration And SupportBrenntag Mid-South Oct 2011 - May 2019
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Manager, Sales Administration And Customer SupportG.S. Robins And Company Jan 2002 - Nov 2011Management responsibilities for a centralized and decentralized Customer Service Team, Pricing Administrator and Sales Support for a $95 million regional chemical distribution business + dotted-line management of a sales force of 20Responsible for the creation and implementation of Strategic Business Programs around in-depth account selling and new customer generation in order to support revenue growthDirected efforts of the sales, marketing and support organization in the definition and implementation of an ERM system (Chempax CS) and CRM (eChempax)Creation and implementation of a Customer Scorecard Program which monitors conformance rates of key accounts-Since the implementation of this program, conformance rates have increased from 90% to 96%Creation and implementation of a Continuous Improvement System designed to drive process improvements by using root cause analysis and proactively identifying opportunities for increasing productivity and minimizing customer disappointmentsResponsible for improving receivables by standardizing invoicing protocols to include 90% same-day invoicing
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ManagerReagents Division Jun 1992 - May 2002Supervised production teams whose primary responsibilities were customer specific experimentationResponsible for project planning and resource allocation in order to maximize profitabilityCreated a Quality Control Team to ensure all reagents were at optimal specifications
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Associate Director, Global SupportIncyte Genomics Jan 1993 - Jan 2002Manage the primary support organization of a $255 million business comprised of over 5000 pharmaceutical, biotechnology and academic researchersSpearheaded the creation, implementation and growth of a global support team and directed a staff of 4 managers, 21 Technical Support and Customer Service Reps and 10 Order Management employeesDirected efforts of senior management and outside consultants to ensure the support team was staffed, trained and equipped to successfully handle new product launches and changes in corporate directionResponsible for budgeting and planning all operational costs associated with effectively running the departmentCoordinated the evaluation and implementation of web-based support functionality, produced a comparative study report on functionality of competitor and non-competitor web sites, and presented web team with suggestion improvementsResponsible for continuous monitoring, report generation and presentation to senior management and at customer sitesConsolidated 3 support organizations into a single St. Louis based team responsible for handling support for all global locations and all product linesDeveloped Service Level Agreements and established tracking against these metrics to guide corporate changes to reflect the needs of the customerManager, Account ManagementManaged the accounts of 20 of the top pharmaceutical companies worldwideIncreased client success rates by 40% by implementing an alternative ordering strategy for clientsInitiated proactive methods of communication to facilitate trust and strengthen business relationshipsTrained clients on step-by-step navigation through genetic sequence databases -
Quality Control SupervisorPet Dairy Jan 1992 - Jan 1993Spearheaded the standardization of quality control measuresPerformed biological and chemical assays of raw ingredients and finished productsCreated Safety First program specific for the dairy
Kadie Lee Education Details
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Biology
Frequently Asked Questions about Kadie Lee
What company does Kadie Lee work for?
Kadie Lee works for Harcros
What is Kadie Lee's role at the current company?
Kadie Lee's current role is Director of Sales Administration-Chemisphere.
What is Kadie Lee's email address?
Kadie Lee's email address is ka****@****ins.com
What schools did Kadie Lee attend?
Kadie Lee attended Fontbonne University, Mckendree University.
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