Kaeleigh M. Email & Phone Number

Nashville, Tennessee, United States

A cross-functional role, providing intelligence reporting for clinical and quality support across nationwide markets. My role involves direct interaction with internal leaders and external partners to identify, design, and produce solutions aimed at improving Contessa’s ability to deliver high-quality care to patients. As part of a fast-paced and rapidly growing company with a focus on producing reports in collaboration with clinical, quality, and analytics teams, offering educational content, insights into market performance, and highlighting key opportunities, my role emphasizes not only data management and reporting but also the development of insights and presentations for both internal and external stakeholders. I have a deep understanding of clinical operations, data analytics, relationship management, business development, technology, and workflow development and I am a lifelong learner.

Nashville, Tennessee, United States

• Take lead responsibility for data mining for new individual donors.• Develop and run queries using Target Analytics in Altru database and wealth screening tool WealthEngine to provide CEO, CAO and Director of Individual Giving with lists of top prospects for support.• Create thoughtfully researched profiles on top prospects.• Manage the Major Gifts module to track donor prospects, stages of cultivation and solicitation, and ensure regular follow up by fundraising officers.• Create and manage corporate, foundation and government records in Altru.• Provide database support including implementation, data entry, reporting and maintenance for grant management software, GrantHub.• Conduct quarterly research for new foundation and corporate prospects, preparing lists and research profiles.• Provide occasional technical support to Membership team for assistance relating to Altru queries and data reporting/analysis.

Nashville, Tennessee, United States

• Oversee membership financial transactions, including regular reporting to Finance and Advancement teams and updating/sharing the Membership Dashboard.• Record data related to member records and membership transactions accurately to ensure data integrity. Maintain membership information and documentation including Altru database, hard copy files, and correspondence.• Process new memberships and renewals that originate via mail/online, and by phone or email when necessary.• Oversee membership acknowledgement and digital card processes.• Provide backup support to the Visitor Services team for on-site membership purchases.• Work with Visitor Services to ensure proper training on membership program, policies and procedures, membership processing, data entry, and strategies to increase on-site sales. Maintain visitor conversion rate reports.• Create and maintain membership mailing lists for member publications, invitations, etc.• Supervise activities and assignments of Membership Customer Service Representatives and interns.• Provide colleagues with Altru database training and troubleshooting as needed.• Participate in development and execution of Member Appreciation Days and any stewardship events for Contributing Members.

Nashville, Tennessee, United States

Greater Nashville Area, Tn

• Regularly monitors membership transactions and takes appropriate action to ensure constituent records maintain the high data integrity standards set forth by the organization.• Test programs or databases, correct errors and make necessary modifications.• Modify existing databases and database management systems or direct programmers and analysts to make changes.• Work as part of a project team to coordinate database development and determine project scope and limitations.• Review procedures in database management system manuals for making changes to database.• Process incoming mail and web-based membership transactions, including entry of payment and biographical information into Altru.• Assists with database clean-up projects and regular reporting functions.

Franklin, Tn

• Maintained the schedule of 15+ therapists, calendar of activities, meetings and various events for the clinic. • Performed a wide variety of responsible, complex and technical administrative, secretarial and clerical duties in support of the staff; follows-up on special projects and assignments; keeps informed of status of projects.• Established and maintained a variety of department filing systems, databases, records and rosters; organizes and maintains various administrative, reference and follow-up files; purges files as requested; prepares various documents for filing and indexing.• Screened office and telephone callers; responded to and resolved complaints and requests for information on regulations, procedures, systems and precedents relating to assigned responsibilities.• Had direct face-to-face contact with hundreds of families and children in the clinic.• Developed and implemented procedures for expediting the flow of work through the clinic.• Organizes own work, sets priorities and meets critical deadlines.

• Collaborated with other departments to secure capital from meeting and exceeding Meaningful Use objectives set by the federal government.• Provided Heath Information Management (HIM) team leadership and management.• Assisted team members with technical and escalated issues.• Analyzed, prepared, and completed medical records data entry and review.• Trained new employees according to standard operating procedures. • Kentucky Live Birth Certificate Certifier.

• Analyzed, prepared, and completed medical records data entry and review• Attended to general administrative duties including but not limited to answering phones, filing records, scanning, and data entry.• Collaborated with other departments to complete testing for hospital-wide software updates and training.• Trained new employees according to standard operating procedures.

• Analyzed, prepared, and completed medical records data entry and review • Attended to general administrative duties including but not limited to answering phones, filing records, scanning, and data entry.

Master Of Business Administration - Mba, Healthcare Administration

Bachelor Of Science - Bs, Education