Store Operations Administrator
Watsonville, California, United States
Customer-focused professional who delivered prompt and courteous assistance to customers and stores on a daily basis. Managed the bi-weekly mailing of correspondence to over 300 retail locations, ensuring timely and accurate delivery. Administered various organizational tasks, including document filing, data entry, and systematic record maintenance for efficient retrieval. Responsibly handled customer service emails and phone calls, addressing inquiries and resolving issues to ensure high levels of customer satisfaction. Provided guidance on operational processes and assisted with ordering processes during West Marine store calls. Demonstrated exceptional organizational skills in multitasking and maintaining a well-structured and efficient work environment.