Kaelyn Friese Email & Phone Number

United States

At Up 2 Journey, we're not just redefining the job search experience; we're crafting an immersive journey of self-discovery and career fulfillment. Our mission is rooted in empowering individuals to pursue their professional aspirations with unwavering confidence and purpose. As the Chief Operating Officer (COO) of Up 2 Journey, I am responsible for operational strategies, where design thinking intertwines with functionality to propel our mission forward. My responsibilities encapsulate:* Strategic UX Optimization: Pioneering the enhancement of our digital platforms and interfaces to ensure a user-centric journey.* Innovative Service Solutions: Innovating our service delivery methods to tailor solutions that resonate with the diverse needs of our clients.* Operational Process & Systems: Spearheading the optimization and design of internal processes and systems to ensure seamless execution of our mission and vision.* Customer Focus: Lead business in maintaining a strong focus on customer satisfaction and delivering a high-quality products and services.Achievements:* Streamlined Workflows: Pioneered operational initiatives that have streamlined our workflows and elevated our organizational efficiency.* Strategic Planning: Develop and executed strategic plans that align with the organization's mission and objectives.* Customer Focus: User focused design integration within our interface, products, and services.I am honored to contribute to Up 2 Journey's journey of empowerment and look forward to continuing to drive impactful change in the career consultation landscape.

United States

Managed multiple projects and partners with several vendors and stakeholders across different businesses to ensure a successful project delivery that has led to additional projectsImplement project management best practices to mitigate risk and provide proactive solutions by using MS Office tools to manage schedules, manage budgets, and present project updatesCreate and manage quality documents to track project deliverables and provide assessment data that improves employee’s performance through clean and concise project plans

San Antonio, Texas Area

Developed innovative programs with community partners to enhance leadership and career advancementResponsible for the successful planning and execution of internship initiatives Manage cross-departmental projects to create and improve internship placement enhancing the universities strategic planIdentifies challenges and then develops program improvement strategies to implement across campusCommunicate with project stakeholders on project status to ensure successful delivery and minimize barriersAssess and track projects to ensure milestones are met and to ensure the quality of deliverablesMentored and collaborated with internal and external partners on internship best practicesAcquired knowledge of industry trends and methodologies to ensure alignment of internship policies and procedures Built and developed relationships with community agencies that led to internship opportunities locally, statewide, nationally, and internationally

St. Cloud, Minnesota Area

Developed strategic planning and initiatives for executive leadership, which led to increased recruitment (5%) and retention (4%) through strategically managing project teamsUsed project management methodologies to effectively track project timelines, scope, and budgets across several cross functional teams resulting in timely project completionManaged a variety of projects for multiple stakeholders and effectively communicated changes while equipping the teams with tactics to succeed by collecting data and using assessment tools to ensure project successUtilized data from a variety of sources to mitigate risk and ensure compliance to project requirements (i.e. procedures & policies)

St. Cloud, Minnesota Area

St. Cloud, Minnesota Area

University Of Minnesota East Bank

Advised students in the College of Biological Sciences (CBS) to find resources across campusAssisted students in degree planning to ensure timely graduationGuided students in the completion of University Honors Program requirements for graduation with Latin HonorsProvided Medical School and Graduate School guidance for CBS studentsServed on committees to bring new innovative honors experiences to the University Honors Program

St. Cloud, Minnesota Area

Assisted customers in finding home good itemsCashier in the Home goods departmentStocked shelves in the Home goods department

Assists students in building an academic road map that will contribute to student retention and timely progress toward a degreeCollaborates with the College Dean and department chairs, faculty and staff members to provide accurate, up to date student academic services and supportServes as the College’s liaison for prospective, new entering, and current freshmen, transfer, international and returning students through a range of in-person and online academic counseling and support strategiesAssists students in discovering their academic and career interests through course selection and explorationProvided degree information to students during Preview days and Summer Advising DaysMonitor and motivate students on Academic Warning through one-on-one meetings and support services

Demonstrated enthusiasm, reliability, teamwork, and punctuality during Advising and Registration DaysFacilitated small group presentations with faculty advisors for new incoming first year studentsAdvised students about course registration, general education requirements, study abroad opportunities, and student life informationEnhanced problem solving skills and adaptability while helping students create a semester class scheduleDisplayed leadership skills through the coordination of Advising and Registration days

St. Cloud, Minnesota Area

St. Cloud, Minnesota Area

St. Cloud, Minnesota Area

Gained strong interpersonal communication skills in providing academic advising across a range of disciplines for over 180 academically talented students each semesterTaught Honors Seminar I & II structured for first year Honors students Demonstrated teamwork by working closely and effectively with co-workers in the planning and execution of Honors events such as Scholar’s Day and the Honors Research ColloquiumPartnered with the Center for International Studies to implement a new process for admitting international students to the UHP Designed and implemented an Honors Fall Retreat for first year Honors studentsCreated a training manual meant for subsequent employees of the office Enhanced student development skills through weekly supervision meetingsProvided resources and supervision on a biweekly basis for Honors MentorsCollaborated with the Office of Admissions in recruiting students to the University Honors Program

St. Cloud, Minnesota Area

Gained cultural awareness by working with a diverse population of students on a daily basisProvided resources to underrepresented students including: academic advising, employment opportunities, mentoring, tutoring, multicultural event, and assisted with the summer bridge program Assisted in the planning and organization of the 2nd & 3rd Annual Power in Diversity Leadership ConferenceCollaborated with the Education Abroad Office in providing opportunities for students to study abroad in South Africa, Vietnam, Laos, Thailand, & MalaysiaFacilitated a weekly informational session about South African culture, coursework at the Nelson Mandela Metropolitan University, and traveling abroad in South AfricaPrepared students for short term & semester long study abroad experiences to South Africa & South East AsiaAssisted in the coordination of a two week study abroad program to three different cities in South AfricaCo-facilitated a group of 37 students to Vietnam, Laos, Thailand, and MalaysiaPlanned & promoted events hosted by Multicultural Students Services to expand cultural awareness on campus

St. Cloud, Minnesota Area

St. Cloud, Minnesota Area

Demonstrated enthusiasm, reliability, teamwork, and punctuality during Advising and Registration DaysFacilitated small group presentations with faculty advisors for new incoming first year studentsAdvised students about course registration, general education requirements, study abroad opportunities, and student life informationEnhanced problem solving skills and adaptability while helping students create a semester class scheduleDisplayed leadership skills through the coordination of Advising and Registration days

Port Elizabeth Area, South Africa

Completed a full-time 12-credit internship at the Student Counseling and Career Development Center, providing academic, career and personal counseling to undergraduate students Developed strong interpersonal communication skills by working with a diverse student populationGained counseling skills by facilitating large and small group workshops for both perspective and current students, discussing topics such as: time management, stress management/relaxation, personality colors, Kolb’s learning styles, women’s empowerment, and career outreachDisplayed flexibility working both independently and in group settings with over 35 clientsIncreased cultural awareness, embracing African culture and acquiring new language skills in the processCoordinated and launched women’s empowerment workshop, which included the composition of a student workbook and facilitator’s manual

Grantsburg, Wisconsin, United States

City South Leadership Academy

A Leadership program through the South Side Chamber of Commerce in San Antonio Texas. Students who are seen as leaders are nominated.

Associate Of Science - As, Manufacturing Engineering

Activities and Societies: Society of Women Engineers, Member Project Management Institute, Member

Certificate, Project Management

Master Of Science (M.S.), College Counseling Student Development

Activities and Societies: Chi Sigma Iota

Bachelor'S Degree, Community Psychology

Activities and Societies: National Society of Collegiate Scholars