Jonathan Brown
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Jonathan Brown Email & Phone Number

Director of Implementation and Software Solutions at Nth Degree Technologies Corp.
Location: Richardson, Texas, United States 8 work roles 1 school
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Role
Director of Implementation and Software Solutions
Location
Richardson, Texas, United States
Company size

Who is Jonathan Brown? Overview

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Jonathan Brown is listed as Director of Implementation and Software Solutions at Nth Degree Technologies Corp., a company with 9 employees, based in Richardson, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jonathan Brown.

Jonathan Brown previously worked as Security Applications Supervisor at Kirkland & Ellis and Senior Application Engineer I at Kirkland & Ellis. Jonathan Brown holds Mcse, Computer Science from Southern Methodist University.

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Email format at Nth Degree Technologies Corp.

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Nth Degree Technologies Corp.

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Profile bio

About Jonathan Brown

Develop and maintain relationships in the legal field by designing workflows that streamline processes and increase efficiency. Ability to draw from various experiences with Enterprise Software, Strategic Planning and business process improvement to meet unique client requirements

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Jonathan Brown's current company

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Nth Degree Technologies Corp.
Nth Degree Technologies Corp.
Director of Implementation and Software Solutions
Wylie, TX, US
Website
Employees
9
AeroLeads page
8 roles

Jonathan Brown work experience

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Security Applications Supervisor

Current

Dallas, Texas, United States

Mar 2023 - Present

Sr. Data Analyst

Dallas, Texas, United States

Sep 2020 - May 2021

Principal Sales Engineer

  • Manage key client base; responsible for assisting in growing Nuance’s solutions
  • Consult with clients on the technical aspects of software capabilities and develop solution roadmaps
  • Work with Sales Executives, Product Management, Professional Services, Finance, and Legal on technical aspects of proposals for professional services, and statements of work for applications and technology integration.
  • Work with Sales and PS Teams to provide accurate work estimates and price quotes for engagements
  • Work with Sales, Professional Services, Product Management, and customers as necessary, to determine innovative approaches for "non-standard" implementations
  • Maintain communication at all levels internally as well as with customers/partners, ensuring the proper and timely flow of solution and technical information
Nov 2015 - Sep 2020

Operations Manger, Technical Support

Dallas, TX

  • Oversee the Principal Analysts team (3 managers and 5 direct employees) in additional to managing escalated accounts
  • Head up various technical support projects/programs are needed
  • Ensure timely resolution of complex and escalated technical issues
  • Communicate with clients and customers on escalations
  • Lead the team to achieve KPI targets including regular CSAT achievement reviews, SLA/SLO adherence, employee development and creating processes to position team for success
  • Set standards for the team to maintain high level of product knowledge and expertise using regular individual knowledge assessment, assessment of documentation requirements, regular assessments of knowledge base.
Jul 2002 - Nov 2015

Cnc Programmer/Machinist

Solo Systems Inc.

Rowlett, TX

Jul 1998 - Jul 2002
1 education record

Jonathan Brown education

FAQ

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What company does Jonathan Brown work for?

Jonathan Brown works for Nth Degree Technologies Corp..

What is Jonathan Brown's role at Nth Degree Technologies Corp.?

Jonathan Brown is listed as Director of Implementation and Software Solutions at Nth Degree Technologies Corp..

Where is Jonathan Brown based?

Jonathan Brown is based in Richardson, Texas, United States while working with Nth Degree Technologies Corp..

What companies has Jonathan Brown worked for?

Jonathan Brown has worked for Nth Degree Technologies Corp., Kirkland & Ellis, Kemper, Nuance Communications, and Solo Systems Inc..

How can I contact Jonathan Brown?

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What schools did Jonathan Brown attend?

Jonathan Brown holds Mcse, Computer Science from Southern Methodist University.

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