Kahhar Roufai Email and Phone Number

• Create, edit, and publish social media content on sites such as Facebook, Instagram,LinkedIn, Twitter, and YouTube.• Attend weekly team meetings at designated times.• Collaborate with other departments in order to produce social media content inaccordance with Positive Masculinity’s brand voice.• Use and operate multiple social media platforms in order to increase public engagement.

-Assisted in coordination and implementation of programs and events led by the department-Assisted in the administration of the department web page and other social media accounts-Served as a resource for student organization members seeking information

- Recorded meeting minutes and represented student perspective at weekly school wide faculty meetings- Provided direct support to faculty and staff through completing data entry and student grading tasks,- Performed administrative duties such as troubleshooting technology issues, replenishing materials, monitoring mail

● Developed and maintained interpersonal relationships in the residence hall by assisting with setup of programs and encouraging student engagement at events● Navigated residents to resources within their dorm and on campus such as the dining halls and other campus buildings● Assisted residents with the procedure of ordering maintenance repairs by guiding them through the iservice request process● Collected, analyzed, and processed mail efficiently in order to assist the organization and ensured resident satisfaction

-Advocated to students the necessity of job readiness and the career setting-Assisted students in the supplementation of their resume and cover letters-Directed students towards valuable resources such as career coaches and online resources

● Maintained organization records, worked closely with presiding officer during meetings, and explained business agenda ● Promoted unity, cooperation, social, and cultural, educational aspirations among students of African heritage and others

● Advised transfer students about campus resources and aid in facilitation of building on-campus connections● Aided in the transition between the students previous school and their current academic setting by creating networks among fellow transfer students● Organized and delegated responsibilities for members to serve the community and attended extracurricular activities

● Attended meetings to gain knowledge of the business world, network with other business students while working effectively with other members to present several different topics such as marketing through social media● Won second place in 2018 NY PBL State Leadership Conference Human Resources competition

● Served food to the SUNY Oswego community effectively by collaborating with team members● Providing customer service to students requiring assistance by utilizing excellent communication skills● Assisted coworkers in completion of various tasks such as food distribution, pizza preparation, and cooking

● Conducted secretarial duties such as answering the phone and aiding clients who enter the reception area● Maintained organization and workplace cleanliness by organizing and cleaning the facility and storage departments● Operated Microsoft Excel to complete tasks such as organizing confidential information of our clients

● Managed the cash register including at peak transaction periods to ensure that maximum productivity could be maintained● Provided customer service by efficiently processing order requests to ensure satisfaction and to obtain repeat customers● Adjusted performance to meet the needs of a fast-paced changing environment resulting in decreased customer wait time