Kahlil Dumas Email & Phone Number

Beaverton, Or, Us

Arlington, Va, Us

- Overseeing product development and marketing strategy- Building a more salary transparent future

New York, New York, Us

New York, New York, Us

- Host of over 65+ episodes where we give you actionable steps on how to get unstuck in your life, career, finances, and business.- Advisory and consulting services for startups that are ready to define the future of technology and digital marketing.

Seattle, Wa, Us

Elmwood Park, Nj, Us

- Managed a team of 40 people to drive product enhancements, bug fixes, and front-end website development that generated millions of dollars using SCRUM and Agile.- Combined product and customer experience departments to improve utilization of feedback and roadmapping.- Consolidated development teams into one Salesforce sandbox development environment and aligned Jira/AHA to breakdown silos between product, operations, and the executive team which led to a 10% increase in revenue MoM and 75% reduction in product development time.- Conducted an expansive vendor audit that saved the company $3.5 million in 2 months.

Elmwood Park, Nj, Us

- Led initiative to integrate Qualtrics, a new surveying and conversation analytics technology.- Created journey maps for patient and provider experiences to better inform product roadmap.

Austin, Texas, Us

Austin, Texas, Us

- Topbox is acquired by Khoros!- Generated $6.1 million in sales pipeline.- Delivered Khoros CXI demos to prospective customers and showcased an ROI pathway.- Managed a team of 15 people in Bangalore, India and one person domestically to create client deliverables.- Maintained legacy Topbox accounts with insight deliveries and customer experience consulting post-acquisition.- Worked with marketing as a customer experience thought leader and SaaS subject matter expert for content generation.

Austin, Texas, Us

- Managed a team of five to deliver curated insights to 30+ Fortune 500 clients.- Collaborated with the engineering team to incorporate client feedback in the product enhancement process which resulted in the expansion of client contracts valued at $5 million in one year.- Participated in marketing webinars that generated $2.5 million in revenue in 5 months.- Assisted the C-suite in the sale and acquisition of TopBox by Khoros.

Austin, Texas, Us

- Fostered ARR growth from $3 million to $12 million by establishing professional services.- Collaborated with the engineering team to incorporate client feedback in the product enhancement process which resulted in the expansion of client contracts valued at $5 million in one year.- Participated in marketing webinars that generated $2.5 million in revenue in 5 months.

Portland, Oregon, Us

- Developed banking strategy for business products while providing marketing oversight.- Managed a team of ten to develop and launch new business products.- Recommended new products and new product features for the purpose of growing customer adoption.- Established and developed new data reporting strategies using SQL and SAP.

Beaverton, Or, Us

- Worked cross-functionally with global teams to socialize CX program, Voice of the Consumer, to executive leadership. - Applied root cause analysis to identify, evaluate, and solve friction points on Nike.com.- Found 80 friction points, completed 40 action items, and decreased consumer services contacts by 30%.- Generated $70 million in revenue due to solved friction points across Nike.com.- Drove the establishment of relevant KPIs and tracked the performance of planning & allocation teams across 10,000 products and 300 stores.

Carlsbad, California, Us

- Identified short-term and long-range digital content curation strategies for social media marketing and e-commerce.- Conceptualized, planned, and managed social media marketing campaigns.- Produced multiple YouTube videos that generated over $3 million in sales- Facilitated supply chain management for local clothing collaborations that reduced production time by 45%. - Directed bi-weekly photoshoots with models and photographers across multiple states.- Developed relevant web and social media content to reach the company’s ICP that grew social followings by 800%.