Kahna Caldwell Email & Phone Number

St. Louis, MO, US

St Louis, Missouri, United States

St Louis, Missouri, United States

St Louis, Missouri, United States

• Administer various employee benefits programs, such as: group health, flexible spending accounts, dental and vision, accident and disability, life insurance, and other employee benefits.
• Maintain the shared email inbox and phone calls and answer questions or concerns from employees about their benefits.
• Educate employees on benefits and explain benefits self-enrollment system.
• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
• Process various daily, weekly, and monthly reports.
• Maintain leave of absence (LOA) invoicing.

St Louis, Missouri, United States

• Conducted post inspections of licensed security officers and mandatory security tours of priority buildings throughout the St. Louis metropolitan area
• Trained and operated as the reserve shift commander (“scheduling officer”) of over 1800 security officers and 300 security sites for both evening and overnight shifts

United States

• Researched and resolved documentation requests, suspense items and repurchase demands fromwarehouse line and investor-based corporate partners
• Audited post-closed Conventional and Government mortgage loans involving collaboration withbranch and operations center personnel, as well as title and closing services

United States

• Conducted underwriting reviews of Post-Closed mortgage loans for calculation and dataintegrity, published servicing purchase guidelines and portfolio re-salability
• Performed independent mortgage audits in fulfillment of GSE and Government due diligenceprocedures and federal compliance policies

United States

• Earned Signature Authority with the high-volume Wholesale Express Underwriting group,rapidly advancing to primary Wholesale Operations with full Conventional Authority
• Provided accurate, responsive underwriting reviews of Conventional purchase and refinanceWholesale applications, expanded to include FHA business within Correspondent channels

O'Fallon, Missouri, United States

• Managed pipeline of Conventional, HARP and HAR Super Streamline portfolio refinancespeaking at over 130 applications and 30 monthly closings
• Procured and reviewed documentation for initial submissions and conditional approvals,communicating requirements with clarity and precision

Dallas/Fort Worth Area

• Originated HARP and Conventional portfolio refinances for recently onboarded customers incompliance with SAFE Act's NMLS and 12 state licensures
• Collaborated in the qualification and satisfaction of underwriting conditions with emphasis onFNMA DU and FHLMC LP Automated Underwriting System approvals

Austin, Texas Metropolitan Area

• Performed portfolio retention through outbound solicitation of existing VIP customers throughmanagement of monthly lead databases containing several hundred accounts
• Assisted in launching a new inbound call center subdivision dedicated towards traditionalrefinances for existing VIP and non-VIP customers

Austin, Texas Area

• Commanded a team of Account Executives, maintaining production quotas, pipeline managementand lead conversion standards while ensuring a high level of customer satisfaction
• Increased overall branch production by 250% and contributed to an 8 day reduction in turn-timethrough process improvement, sales training and work-flow efficiency

Fenton, Missouri, United States

• Audited Retail loans in compliance with governmental regulations, corporate policy and qualitycontrol, including deficiency prevention and resolution
• Stacked, reviewed and shipped Post-Closed and Non-Closed Retail Loans

Greater St. Louis Area

• Audited Retail and Wholesale channel loans in compliance with HMDA standards and corporatepolicy, surpassing all productivity quotas
• Performed thorough audits incorporated review of critical data inputs in CitiMortgage'sproprietary file tracking systems

Associate Of Arts - Aa, General Transfer Studies, Graduated With Honors

Activities and Societies: Saint Louis Community College Dean's List Spring 2017 Board of Trustees Honors College Scholarship Spring 2017.

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