Scott Kahn Email & Phone Number

United States

*Led an operational transformation that led to a significant 30% decrease in costs and a notable 40% boost in production efficiency.*Implemented cutting-edge case management system, enhancing data accuracy and reducing operational response times by 50%.*Managed a team of 20 employees, delivering a 95% satisfaction rate by employing successful techniques in team building and implementing targeted training programs.*Increased the number of positive Google reviews by 42% within the first 6 months through implementation of a sustainable client service model.*Recruited and hired a diverse range of positions including Intake Specialist, Marketing Assistant, Case Managers, Associate Attorney, Paralegal, and Senior Attorney.*Developed a comprehensive onboarding process that included a video training library*Implemented effective financial controls in alignment with GAAP principles to oversee a $3 million operating budget.*Delivered significant operations efficiency improvement of 34% by implementing advanced data management procedures.*Enhanced employee retention rates by 68% by creating comprehensive and intuitive handbooks, policies, procedures, and KPIs.*Boosted productivity by 12% and reduced costs through the design of a companywide work from home structure.

United States

*Managed and supervised a team of six employees, providing regular updates on the financial condition to the ownership*Provided direct oversight for all operational and financial responsibilities, encompassing sales and training.*Streamlined processes for human resources, payroll, warehousing, product development, and CRM data management.*Conducted an operational audit and evaluation process that led to a significant improvement in retail sales profitability, resulting in a 39% increase in total revenue during the first year of oversight.*Streamlined and standardized policy and procedure documents to ensure consistency throughout the organization*Established ongoing business agreements with major retailers such as Sam's club, Costco Canada, AAFES military, and NEX Navy operations.*Achieved consistent multi-million dollar revenue growth through successful contract acquisitions, averaging between $12 and $35 million per year.*Drove financial oversight for areas such as lines of credit, product expansion initiatives, and warehousing*Collaborated with the Executive committee while creating annual operating budgets with anticipated revenue of $200 million*Managed the operational aspects of 15 to 30 locations on a regular basis.*Offered valuable insights on current and future market trends through comprehensive analysis of e-commerce and retail sales data.*Revamped nationwide recruiting process leading to enhanced employee retention rate*Solidified brand exposure in the e-commerce industry, resulting in continuous growth of online sales through 2022.

United States

• Improved organizational efficiency with clear responsibilities, policies, and cross-functional procedures.• Minimized employee turnover and human resources costs through proactive approaches and careful management.• Handled all contract negotiations with Lenders, outside vendors, and attorneys.• Formulated financial and loan plans catering to baby boomers, generation X, and millennials resulting in 7 years of new account growth of 41% by the seventh year.• Kept organization financially stable and sound with skilled management of current financial needs, pension funds, and long-term fiscal plans.

United States