Kai Andersen Email & Phone Number

09/2009 ­ Present Volunteer participant assisting with the development of a growing coalition to improve transportation in the Twin Cities metropolitan area Active advocate for "Complete Streets" a national movement for street design and construction that recognizes the needs of all users, regardless of age or ability: people who walk and take transit, ride bicycles, children, seniors, people with disabilities. Training staff and informing the public about policies that effect various modes of transportation Training to assist in Complete Streets legislation in 2010. Participant in Mn/DOT Complete Streets Study Signing up citizens to take part in fundraising for better transportation Grassroots training including phone banking Researching with community organizers, urban planners and engineers working to improve the process of how vehicles can move effciently in the Twin Cities metropolitan area. Involved in training that effectively can mobilize people to talk with their elected representatives about transportation issues

08/2007 ­ 01/2009 Responsible for managing Group Life and Industrial Aircraft insurance accounts, revising legal documents and booking premium payments related to Reinsurance business. Successfully implemented new strategies for managing critical and challenging accounts Created activities to increase teamwork and participation among the Account Management Team Improved communication among account managers, underwriters, actuaries, and staff managers to meet goals/ deadlines regarding valuable accounts Assisted staff managers with scheduling classes to increase knowledge in excel software and quantitative skills

04/2005 ­ 04/2007 Training of new corporate sales associates and operations staff, temporary hires, and managers regarding sales, computer applications, airport operations, loss prevention/safety guidelines and technical support Responsible for hiring sales and operations staff including human resource services and policies Designed and managed schedules for 30 staff members and daily sales plans for future growth Enhanced sales strategies by creating training sessions and meetings to improve the sales environment Continually improved monthly revenue and profts above local and regional goals for the sales team while coaching and mentoring staff 2nd Promotion to Station Manager for consistent increases in individual and team sales and outstanding customer service Promoted to shift lead for outstanding sales, mentoring staff, commitment to teamwork , and proper work ethic

03/2003 ­ 05/2004 Updated and edited data in the Housing section of the City of Atlanta's 2004 Comprehensive Development Plan regarding the missions, housing trends, expected funding, studies of multi-income housing initiatives, and housing redevelopment projects Generated Neighborhood Planning Unit (NPU) and Low-Income Housing Tax Credit reports utilizing KIVA data base Responsible for the recording of minutes at local NPUs to address neighborhood concerns and priorities for implementation and resolution Organized statistics and fact fnding regarding the City of Atlanta Personal Care Home Ordinance Participated in an effort with the Enterprise Foundation to promote citizen participation in community development Hands on training with zoning applications regarding policies and administrative procedures

Responsible for supervising 11 students and the execution of their assignments to various community organizations in the West End Neighborhood surrounding the Morehouse College campus Developed a "Tour of the Arts" activity for underrepresented senior citizens of the John O. Chiles community Assisted in an initiative to provide computer training for citizens of the John O. Chiles community Improved student participation in community development work annually as student coordinator Increased student involvement and participation in Neighborhood Revitalization activities by 20%

Ba, Urban Studies/City Planning

Activities and Societies: Emma & Joe Adams Public Services Institute Intern, Neighborhood Revitalization Task Force Student Coordinator

Ba, Urban Studies (Urban Planning Concentration)

Activities and Societies: Morehouse College Revitalization Task Force, MAAT The Next Movement, University Community Development.

Bachelor Of Arts; A, Urban Studies; Urban Planning