Kai Chavez Email and Phone Number

- Resolved conflicts between customers and team members, to retain a positive work environment.- Created strong interpersonal relationships with team members to ensure an efficient and communicative team environment. - Retained high customer satisfaction and speed of service as measured by the ACSI using veteran experience to lead trainee team members.

- Deescalated multiple crises involving calming down tense situations between customers and fellow employees. - Adapted to fill several roles at once to ensure the sustainability of the customer/employee relationship.- Worked primarily independently, demonstrating the ability to be trusted working autonomously.