Kai D. Email & Phone Number

Edinburgh, City Of Edinburgh, United Kingdom

Responsible for ensuring that customer documents containing customer information are scanned correctly and that these can be viewed by the Servicing Teams, Inspect, verify & scan original client documentation for the servicing areas and return originals directly to the customer,Responsible for indexing our customer queries and allocating these queries to the appropriate teams via the company’s PC package ,Dealing with customer enquiry mail box,Deal with all internal and external, unallocated mail and ensure mail is redirected as required,Manual Fulfilment of customer communications and customer statements to ensure all our bulk mailings and associated tasks are completed accurately and within time-scales,Ensure all filing is completed including offsite file retrieval and returnsResponsible for placing orders, checking orders received and monitoring stock levels so that the area has the necessary stationery online.

Edinburgh, City Of Edinburgh, United Kingdom

-PertempsScanning documents on to the system, data entry, archiving documents, photocopying, manual handling, segregating documents, checking customer data is updated on excel, flagging errors, quality checking, research and obtain further information for incomplete data, respond to queries for information and access relevant filescomply with data integrity and security policies, ensure proper use of office equipment and address any malfunctions

Edinburgh, United Kingdom

Accessing and analysing data - using Microsoft office packages, scanning documents, transcribing documents, preparing documents for large print, audio or Braille, proofreading, customer service, satisfactory service for contracts such as Santander, Nationwide, City of Edinburgh council and many more, understanding business and client needs, autism awareness and the ability to train staff.

Edinburgh, United Kingdom

Printing correspondence in large volumes, packaging duties, calculating and issuing mail, operating industrial mail machines, lots of manual handling, assisting couriers with incoming/outgoing deliveries, binding booklets, housekeeping duties, recording tasks, quality checking tasks, photocopying, filling shelfs and ordering stock, setting up printers using touchscreen displays.

Edinburgh, City Of Edinburgh, United Kingdom

Proof reading documents before issue, quality checking new staffs proof reading documents, ordering stock, adhering to SLAs, recording errors, amending errors, archiving completed jobs, using company html based application, liaison with administrators.

Organizing and monitoring print queues, printing large volume of documents, packaging duties required, organizing incoming/outgoing mail, call logging, dealing with customer queries, archiving documents, scanning documents, manual handling, calculating and distributing mail, sending emails, monitoring team inbox, indexing,, ensuring cheques were approved before issue, working under pressure, working with internal mainframes and software.

Edinburgh, City Of Edinburgh, United Kingdom

Hands on Customer Service based role in a busy paced environment, picking orders, assisting with deliveries, checkout operating involving heavy stock, PayPoint, reception duties, housekeeping, tannoid announcements including promotions, checkout supervising, quality checking goods, using pallet trucks, stocking shelves, helping customers load vehicles, dealing with customer complaints and queries.