Kai Fulay Email & Phone Number

Sunnyvale, California, Us

Atlanta, Ga, Us

• Evaluate new projects to determine whether sufficient controls (both technical and policy) are in place to protect customers.• Lead project to bring all domains owned by Cox Communications under DMARC compliance. Managed $250,000 budget provided for this effort.• Bring critical logs, such as POP/IMAP and smart home security logs, into the logging environment of Cox Communications and integrate them into the customer compromise detection and response engine.• Maintain and perform bug fixes for the customer compromise detection and response engine.• Develop, test, and deploy new detection use cases for the customer compromise detection and response engine.• Gather data and perform analysis for security incidents/investigations.• Develop tools to aid in gathering data or treating customers in response to security incidents/investigations.

Atlanta, Ga, Us

• Wrote script to secure passwords in LDAP.• Led effort to secure all CCI-owned domains with DMARC.• Performed bug fixes and enhancements for a homegrown tool that detects and treats customer account compromise.• Performed security architecture reviews of products and services that involved customer interaction.• Investigated malicious activity reported by customers and developed monitoring to detect and treat instances of such activity in the future.• Presented at conference about Cox Communication's efforts to detect and stop customer account takeover.• Oversaw development of a service to automate treatment of compromised customers.

Atlanta, Ga, Us

• Developed lightweight application to detect and mitigate compromised email accounts.• Developed portal for agents to look up progress of email migration.• Wrote a JSON parser that compensated for limited server resources.• Performed data analysis and developed reports on an ad-hoc basis.• Developed lightweight application to add notes to a customer's account in order to better equip customer support agents to resolve a customer's email issue.• Developed several scripts for the QA and monitoring teams to allow for more automation.

Atlanta, Ga, Us

• Designed and developed monitoring tools for Cox Communication’s email platform.• Served as technical resource/SME for email.• Led resolution of complex incidents and outages.• Supported maintenance releases.• Identified and implemented solutions to systemic issues on Cox’s email platform.

London, Gb

• Researched emerging technologies and evaluated their applicability at the firm.• Worked with vendors to discuss and remediate security risks and other limitations.• Designed Proof of Value processes and created process documentation.• Conducted user experience evaluations to determine the value of products at the firm.• Helped launch a Unity chapter (EY’s LGBTQA employee resource group) and served as project manager.

Atlanta, Ga, Us

• Troubleshot and fixed software and hardware issues for all PCs in hospital.• Single-handedly covered the weekend evening shifts.• Took the initiative to create onboarding and new hire documentation for the team.

Annapolis, Md, Us

• Troubleshot and fixed cable and internet issues on resident property.• Performed maintenance checks and tasks for cable and internet services.• Remotely diagnosed cable and internet issues for clients who utilize the call center.

Wichita, Kansas, Us

• Used BusinessObjects, Universe Designer, and QlikView to generate analytic reports. • Was project manager and lead designer of a cross-functional and cross-business team that created a mobile app prototype to optimize customer service at Textron Specialized Vehicles. • Designed and implemented SharePoint site to host military licensing information for Compliance Team. • Automated process of pulling data from SharePoint site and loading it into enterprise data warehouse.

Atlanta, Georgia , Us

• Facilitated and evaluated students’ grasp of material presented in CS 3790 (Intro to Cognitive Science) through the creation and grading of various performance measures. • Took the initiative to organize responsibilities among fellow TAs to ensure all tasks were completed efficiently.

Atlanta, Ga, Us

• Developed a program to convert UNIX timestamps in system logs into a standard, easy-to-read format. • Created a user-friendly manual of detailed procedures for using ManageNow, a change management tool. • Helped pinpoint process inefficiencies by analyzing business unit data to generate monthly and quarterly metrics reports and presentations.• Worked extensively in SharePoint to update and format data for my business unit.

Master Of Science - Ms, Cybersecurity

Bachelor Of Science - Bs, Computer Science