Kai Fulay Email & Phone Number

Sunnyvale, California, US

Atlanta, GA, US

• Evaluate new projects to determine whether sufficient controls (both technical and policy) are in place to protect customers.
• Lead project to bring all domains owned by Cox Communications under DMARC compliance. Managed $250,000 budget provided for this effort.
• Bring critical logs, such as POP/IMAP and smart home security logs, into the logging environment of Cox Communications and integrate them into the customer compromise detection and response engine.
• Maintain and perform bug fixes for the customer compromise detection and response engine.
• Develop, test, and deploy new detection use cases for the customer compromise detection and response engine.
• Gather data and perform analysis for security incidents/investigations.

Atlanta, GA, US

• Wrote script to secure passwords in LDAP.
• Led effort to secure all CCI-owned domains with DMARC.
• Performed bug fixes and enhancements for a homegrown tool that detects and treats customer account compromise.
• Performed security architecture reviews of products and services that involved customer interaction.
• Investigated malicious activity reported by customers and developed monitoring to detect and treat instances of such activity in the future.
• Presented at conference about Cox Communication's efforts to detect and stop customer account takeover.

Atlanta, GA, US

• Developed lightweight application to detect and mitigate compromised email accounts.
• Developed portal for agents to look up progress of email migration.
• Wrote a JSON parser that compensated for limited server resources.
• Performed data analysis and developed reports on an ad-hoc basis.
• Developed lightweight application to add notes to a customer's account in order to better equip customer support agents to resolve a customer's email issue.
• Developed several scripts for the QA and monitoring teams to allow for more automation.

Atlanta, GA, US

• Designed and developed monitoring tools for Cox Communication’s email platform.
• Served as technical resource/SME for email.
• Led resolution of complex incidents and outages.
• Supported maintenance releases.
• Identified and implemented solutions to systemic issues on Cox’s email platform.

London, GB

• Researched emerging technologies and evaluated their applicability at the firm.
• Worked with vendors to discuss and remediate security risks and other limitations.
• Designed Proof of Value processes and created process documentation.
• Conducted user experience evaluations to determine the value of products at the firm.
• Helped launch a Unity chapter (EY’s LGBTQA employee resource group) and served as project manager.

Atlanta, GA, US

• Troubleshot and fixed software and hardware issues for all PCs in hospital.
• Single-handedly covered the weekend evening shifts.
• Took the initiative to create onboarding and new hire documentation for the team.

Annapolis, MD, US

• Troubleshot and fixed cable and internet issues on resident property.
• Performed maintenance checks and tasks for cable and internet services.
• Remotely diagnosed cable and internet issues for clients who utilize the call center.

Wichita, Kansas, US

• Used BusinessObjects, Universe Designer, and QlikView to generate analytic reports.
• Was project manager and lead designer of a cross-functional and cross-business team that created a mobile app prototype to optimize customer service at Textron Specialized Vehicles.
• Designed and implemented SharePoint site to host military licensing information for Compliance Team.
• Automated process of pulling data from SharePoint site and loading it into enterprise data warehouse.

Atlanta, Georgia, US

• Facilitated and evaluated students’ grasp of material presented in CS 3790 (Intro to Cognitive Science) through the creation and grading of various performance measures.
• Took the initiative to organize responsibilities among fellow TAs to ensure all tasks were completed efficiently.

Atlanta, GA, US

• Developed a program to convert UNIX timestamps in system logs into a standard, easy-to-read format.
• Created a user-friendly manual of detailed procedures for using ManageNow, a change management tool.
• Helped pinpoint process inefficiencies by analyzing business unit data to generate monthly and quarterly metrics reports and presentations.
• Worked extensively in SharePoint to update and format data for my business unit.

Master Of Science - Ms, Cybersecurity

Bachelor Of Science - Bs, Computer Science