Kai Lam is a ✪ Instructional Design / Technologist Leader ✪ Transformational Learning Officer / Thought Innovator ✪ Digital & Strategic Change Agent / Collaborator ✪ at Mass General Brigham. They possess expertise in e learning, training, management, captivate, leadership and 32 more skills. They is proficient in Chinese. Colleagues describe them as "I have worked as Kai's HR leader for the past seven years and have watched his emergence not only as a passionate eLearning expert but also as an organizational leader who can manage a team, navigate expensive technology choices, and present the best possible face of the company to its learning audience. If you get to know him directly, you will be delighted by the sincerity of his manner, the depth of his multi-cultural outlook, his open-ness to new ideas and the wisdom of his approaches to organizational issues. " and "Many training professionals may put the same list of tools on their resume, but Kai really knows his tools. When we come across a technological hurdle, he always amazes me with his resourcefulness, taking the time to figure out where the problem actually lies and how to fix it. Kai is a great colleague for many reasons. He approaches his work with a calm, organized, and positive attitude, no matter how tight the timelines or challenging the project. Perhaps, most importantly, he cares about the work he does, cares about teaching and learning, cares about his colleagues and customers, and cares about the quality of his output. He is a true professional and it has been a pleasure collaborating with him at PHT."