Team Leader Data Analytics [Customer Experience]
Current- FedEx "Bravo Zulu Award" for implementation of TIBCO Spotfire software (2019)- developing a predictive framework for operational performance (2021; TIBCO Spotfire) - CX Analytics (case handling) for regional management (DACH) - individual contributorskill set:- Project mamangement with QDM (FedEx PM Framework incl Agile)- expert knowledge SQL/TSQL.