Kai Welke Email & Phone Number

Cologne Bonn Region

• Empowered a team of 3 Technical Writers at a rapidly scaling company
• Championed clear and consistent documentation by implementing a style guide
• Qualified and quantified documentation effectiveness and impact by implementing analytics work- flows and running surveys
• Streamlined workflows and increased accuracy through automation and enhancements to Algolia’s documentation platform
• Elevated quality of Algolia’s API reference by meticulously editing all documentation fields in the OpenAPI specifications
• Increased product adoption by restructuring and rewriting documentation for event-driven products

Frankfurt Am Main, Germany

• Created example-driven guides and sample code for Algolia’s major use cases, such as B2C and B2B ecommerce
• Bridged silos by coordinating cross-product documentation efforts
• Ensured quality of new content by editing, testing, and proofreading drafts from colleagues

Mannheim, Germany

• Managed all end-user product documentation, including tutorials, context-sensitive help, installation guides, and reference manuals
• Redesigned and integrated product documentation for enterprise informatics platform
• Conceptualized, wrote, and maintained documentation for a high-impact client project
• Managed the support knowledge base, ensuring consistency

Mannheim, Germany

• Provided technical and scientific support for premium products for a global customer base
• Reduced support workload by writing and reviewing articles for the support knowledge base
• Engineered and wrote documentation for new cloud-based infrastructure-as-a-service product

Nagoya, Aichi, Japan

• Modeled chemical and biologic systems to gain insights into their properties and function

Karlsruhe, Germany

Doctor Rerum Naturalium (~Phd), Computational Chemistry

Diplom-Chemiker (~ M.Sc.), Chemistry