Kaidra S. Email & Phone Number

More than 15 years in customer service, nearly 4 years in property management and 3+ years in management position. Proficient in customer relations,sales, residential and hospitality standard operating procedures, Microsoft office,Excel, and quality and assurance. Ample knowledge on accounting practices,proper cash handling procedures, purchase orders, inventory, and book keeping.Has created Standard Operating Procedures, assisted in creating training materials, acted as a mentor to numerous individuals, and always ready to step outside of my role to assist in other areas as needed. Easily adaptable to fast paced, high stress environments/strategies/technologies with the ability to remain calm, collected and positive. Ample knowledge of proper customer service practices, and ability to carry practices and procedures out while turning in projects on time or early. Experienced Account Manager with a demonstrated history of working in the property management industry. Skilled in Microsoft Excel, Phone Etiquette, Customer Service, and Microsoft Word,Yardi, LRO.Strong support professional graduated from Hawaii Community College Palama Nui.

Listed skills include Customer Service, Customer Satisfaction, Telephone Skills, Training, and 28 others.