Kai Dryden Email & Phone Number

San Diego, California, United States

Rotational Program Income Property Lending, Portfolio Management (8/2024-Current)-Overseeing loan performance by evaluating payment trends, monitoring covenant compliance, verifying tax/insurance payments, and conducting collateral analysis and reviews.-Requesting, inputting, and analyzing borrower financial statements, while performing credit analysis, preparing loan reviews, assessing operating statements, and recommending risk ratings to management through extensively detailed reports holistically analyzing the subject loans.-Collaborating with borrowers on insurance claims, holdbacks, and impound removals.-Assisting in maintaining accurate and up-to-date policies, procedures, and process maps.-Efficiently utilizing Salesforce, to manage and input client data, working alongside banking programs such as JackHenry Associates and Financial Statement Management.

San Diego, California, United States

San Diego, California, United States

o Handled general online maintenance and client services requests such as adding and removingaccounts from services leading to increased customer satisfactiono Worked with the Specialty Deposit groups within Treasury Management to understand the client needsand obtain enhanced exposure to the implementations and servicing of various groups such asProperty Management, Business Management Firms, Fiduciary Services and Title and Exchangeo Directly assist clients with phone inquiries related to general client service requests by cold calling and walking through various areas of their accounts and making changes per clients request such as increasing or decreasing credit and debits limits on their ACH and Wire Transfer settings as well as much moreo Special projects as assigned by management such as performing an internal audit on the NACHA transactions throughout the fiscal year, assisting the Commercial Banking Servicing team with wire returns and mail in deposits, finding and sorting through clients and their use or lack of use of services we provide to disable any services not needed saving the bank funds owedo 2023 Summer Capstone project – pitched a new venture for the bank to increase revenue, potential deposits, and promote brand awareness. Consisted of financial analysis and modeling as well as data analysis to come up with a presentation pitched to executives on the final week