Kaie W. Email and Phone Number

• Organized programs for individuals with multiple disabilities that focused on their challenges and reinforced their strengths • Provided personal assistance to clients when needed • Effectively communicated with guardians and healthcare workers to provide the best possible support for our individuals • Created reports and documents for programs and individual support plans

• Provided administrative support to the distribution management team • Answered multi-line telephone and referred calls to the appropriate department and staff  • Efficiently replied to over fifty client emails daily in a manner that was professional but friendly • Responded to and resolved requests including processing orders, rushes, product availability, delivery, returns, and cancellations • Sorted and filed completed requisitions and other documents within a… Show more • Provided administrative support to the distribution management team • Answered multi-line telephone and referred calls to the appropriate department and staff  • Efficiently replied to over fifty client emails daily in a manner that was professional but friendly • Responded to and resolved requests including processing orders, rushes, product availability, delivery, returns, and cancellations • Sorted and filed completed requisitions and other documents within a specific time frame given by management Show less

• Provided personal assistance whenever needed to people with disabilities • Motivated clients to participate in programs created by program leaders by using various techniques to ensure full engagement • Provided feedback on client’s participation and recorded them in documents that were accessible for management

• Greeted and welcomed clients as they entered the building and notified management of their arrival • Answered a multi-line telephone and transferred calls to the appropriate department and staff • Processed returned products from various dental establishments in SAP software • Processed, sorted, and mailed invoices daily

• Answered telephone inquiries from over 300 clients and provided information about orders placed • Carefully processed customer’s requests and picked products from inventory • Responded to client’s order status and concerns by fax, email or telephone • Filed customer’s orders once the order is delivered promptly • Retrieved previous orders to investigate discrepancies or process a new order