Kaifei Cheng Email & Phone Number

Shanghai City, China

Gainesville, Florida Area

Reported to Quality assurance manager, with overall responsibility for designing, developing and maintaining and reporting any quality defect in company own designed web base billing system and contract system.• Worked on all phrase of software development life cycle to implement quality assurance function on billing system under windows environment.• Gained user request through meeting session with customer service department and through user acceptance result from business analyst. Wrote test case in HP quality center and wrote test script by using C# in visual studio to search for results regarding performance, reliability, bugs and any other failures.• Wrote SQL queries, retrieved dataset from data warehouse in Visual studio using JDBC technology; • Reviewing test result in HP quality center with connection to test script in visual studio. Filed ticket to senior manger reporting defect.• Communicated critical issues, defects and status updates in a timely manner to team; followed up with regression testing.

Gainesville, Florida Area

Worked on retail marketing intelligence project for client-beallsflorida.com to help them improve website performance; Evaluated clients request to determine feasibility, cost and time requirement. Designed and implemented various database for marketing team to record online customer behavior related data through various web analysis application; Performed validation test plan to ensure the data’s functionality and accuracy.• Worked with Client – Bealls Florida to collect intelligence information with internal and external personnel; MS access database design for online customer shopping behavior research, target customer survey and marketing promotion. • Import data from access format to SQL server 2008 and maintained the integrity of the data warehouse and report any issues to the database architect. • Installed and configured analysis tools R and JMP. Analyzed, interpreted and visualized data from a variety of resources (including Google analytic, IBM Core Metric, MS SQL Server); • Assisted in mining data from SQL database and developed mining result for various teams request.• Prepared and delivered regular briefings to the client on findings and developed recommendations based on findings; Recommended client to use combined coupon on women page, put shoes promotion on main page promotion and develop reward program for loyalty customer, etc. A new version of women page design help client website conversion rate increased 25%.

• Worked closely with web developer and different departments to improve website. • Developed and Managed project schedules status, resources, deliverables, issues, and timelines throughout the project with input business partners and project team. • Developed project proposal and obtained project plan approval from director.• Facilitated volunteer trip to Anhui and Beijing in China.

• Led the execution of the Supply Chain functions supporting their respective business teams (Demand Planning, inventory planning/management, promotional planning, and materials planning) • Maintained all aspects of data as related to delivery dates, inventory number, customer information in SAP system; Ensure inventory integrity and work with logistics agency and sales to minimize inventory cost • Prepared insurance paper for delivery. Generated recommendation report for sales forecast by scheduling the production capabilities, inventory plan and trade-off between sales opportunity and inventory cost.

Master, Information System And Operation Management, 1

Bachelor Degree In Management, Logistics, Materials, And Supply Chain Management, 4

Activities and Societies: Selected as outstanding leader in Social in college at 2008, 2009, 2010. 2010~2011 Vice President.