-Played a critical role in furthering the Zoo’s mission, frequently serving as an ambassador while leading VIP tours.-Contributed to planning and management of annual fundraising events including Fur Ball and ZooFest.-Oversaw and strengthened donor programs such as Adopt-an-Animal, IfOnly, and Saving Species.-Provided administrative support to Executives and Development team in order to ensure department's efficiency, such as:■ Assisting with writing and preparation of grant applications and proposals.■ Managing donor relations and animal encounter requests.■ Assembling periodical reports such as Zoo Director’s Bulletin.■ Handling gift processing, data entry, donor acknowledgements and fulfillment functions.■ Supporting and collaborating with other divisions and Executives as needed.

-Supported executive functions by coordinating calendars, travel, and expenses.-Scheduled and coordinated onboarding procedures for new hires.-Efficiently managed daily office operations, including:■Boosted office morale and team spirit by planning weekly meals and frequent social events.■Developed new organizational systems for office supplies and replenished as needed.■Managed and updated phone lines as needed for CSM team.

Office of State Representative Dan Miller, District 42-Planned community events & conferences for various legislative topics hosted by Representative Miller, reaching 1,000 attendees.-Facilitated communication to constituents of the 42nd District through weekly emails to over 5,000 subscribers.-Served the 42nd District by fielding, tracking, problem solving and reporting on a wide range of constituent concerns and issues.-Acted as a liaison between constituents and various state agencies, including the Department of Labor and Industry, the Department of Revenue, the Department of Human Services, and the Department of Transportation.-Researched legislative requests and initiatives, and tracked legislation by analyzing content, identifying significant actions and voting details.

-Assisted guests in itinerary planning by recommending and booking dining, recreation, and FastPass+ reservations. -Functioned in a fast-paced, guest-oriented sales environment, and frequently handled guest relations situations.-Treated all guests with a high level of Disney show quality, often times interacting with VIPs.

-Planned, marketed and executed Dinner With 12 Strangers events, a networking opportunity for students with faculty and alumni. Increased awareness, social media presence, and number of dinners per year from 1-5 to 10+.-Developed strategy and created original content for OUAA social media platforms including Facebook, Instagram and Twitter.-Assisted in planning and promoting Campus Events with the purpose of student, faculty, staff and alumni engagement.-Established relationships and collaborated with Alumni volunteers to plan and promote chapter and society events.-Inventoried and organized giveaways, assembled event kits, updated chapter rosters, and communicated effectively with staff.

-Built trusting relationships with 78 incoming students, successfully advised students’ transition into college life.-Collaborated with class professor and supervisors to create unique class structure and fulfill outside requirements.-Worked independently/cooperatively with other LCLs to organize in- and out-of-class activities, utilizing campus resources.

-Researched, analyzed and created campaigns for prospective customers.-Managed and created content for Brandtern’s online presence, including Twitter and Tumblr blog.-Assisted in internal tasks such as branding projects and party planning.

-Interacted with customers daily to meet their needs and recommend suitable products. -Communicated with co-workers to efficiently complete customer orders with highest quality.-Inventoried and organized incoming merchandise, mail, orders and customer information.

-Wrote multiple stories for audience of 39,000 subscribers. Work received recognition by Pittsburgh Regional Alliance.-Maintained magazine’s Twitter handle, interacted with 11,000 followers, as well as promoted from personal handle.-Collaborated with staff to finalize, link, update and proofread stories for weekly online publications.