• Answered phones for client inquiries and promptly responded to voicemail and email messages • Accurately scheduled clients to maximize provider productivity and income• Assisted clients during check in, check out, with retail purchases• Maintained clean and inviting salon and retail spaces• Ordered, received, and maintained an inventory of retail products • Actively increased my knowledge of esthetician, hair coloring, and styling services provided

• Monitored food quality and consistency to ensure customer satisfaction• Reduced product wastage by implementing an efficient inventory system for meats and produce• Negotiated with suppliers to reduce the cost of product purchases by an average of 10% • Trained new staff members in food health and safety protocols• Assisted in all areas of the restaurant including line cook, prep cook, dishwasher, and cashier

• Ordered, received, and stocked merchandise as needed• Assisted customers by answering their questions regarding services and products offered• Created merchandise displays for seasonal and rotating products• Regularly cleaned and rotated all random weight units to follow health and safety guidelines• Handled customer purchases, exchanges, and refunds, and resolved complaints• Maintained knowledge of store inventory and sales activities• Assisted in stocking shelves, cleaning the store, and making a customer friendly environment

• Prepared food items according to projected sales• Cooked dishes, as ordered, in a fast paced environment• Created new dishes for special menus• Maintained a clean and sanitary work station

•Expanded SONG’s social media presence and regularly engaged member base on Twitter and Facebook•Designed graphics and flyers using Adobe Photoshop, Microsoft Publisher and Microsoft Word•Canvassed at local events to increase awareness, expand participant base, and obtain petition signatures

•Assisted professors with the scanning and printing of educational materials•Researched department's alumni records and built a comprehensive contact list•Compiled data and biographic information to build an alumni webpage•Assisted program coordinators and professors in daily office routines•Organized and executed guest lectures and cultural events•Serviced copier/printers, fax machines, and kitchen appliances and ensured all materials for their functioning was available•Received and filed University paperwork for the department•Answered questions for students and guests regarding REALC's programs and requirements

•Trained and mentored a total of five new working group team members•Processed, marked, and housed government documents in the library’s continuously rotating collection•Monitored and updated inventory and bibliographic information to match current protocol

•Assisted the coordination and execution of three lobby days and two legislative campaigns •Managed, updated and utilized supporter database to raise funds, inform constituents, and reach out to legislators •Engaged in administrative support roles such as mailing, faxing, document shredding