Kaila Ryan Email & Phone Number

• Ensure project adherence is upheld between each department
• Support client optimization via unbranded and branded media launches
• Monitor projects through a digital workflow system to ensure timely and accurate completion of projects
• Contribute to gaining new business through the completion of pitch work
• Communicate project status and expectations clearly through the completion of daily and weekly internal and client status reports

Pittsburgh, Pennsylvania

• Ensure client agreements and deliverables are upheld, with monthly success rates upwards of 95%
• Assist in client meetings and coordinate internal team members to meet client goals and needs
• Review and process incoming HRIS (new employee) data files to ensure a smooth onboarding process for employees of my clients
• Implement successful systems and create documentation for my direct report to follow to increase accuracy and efficiency of processing

• Performed weekly audits of team member deliverables such as medical enrollments, new hire enrollments, billing, and more
• Managed healthcare eligibility for employees, including evaluating qualifications for changes to insurance enrollment and/or plans
• Coordinated monthly billing for all group and self-insured benefit plan members of my clients
• Evaluated and reported on vendor errors to reconcile flagged issues with clients and employees

Greater Pittsburgh Area

Pittsburgh, Pennsylvania