Kaila W. Email and Phone Number

Maintain day to day operations of the clinic such as inventory, initiating and processing deposits, and invoices. Manage clinic and ensure receptionists and medical assistants are assisting patients in a timely manner while ensuring quality of care. Set staff schedule and manage call-ins. Manage and release medical records to patients, insurance companies, and law firms. Assist patients with refunds from the billing office. Meet with representatives about current inventory and new items. Lead quarterly staff meetings to ensure the clinic is operating successfully.

Answer phone calls and patient questions.Check in new, online and established patients. Verify insurance and take payment for copays. Maintain organized and clean lobby, including coffee bar and mini fridge.

-Run shifts and manage labor. -Lead and direct crew members to their assigned task and train upcoming managers. -Listen and address customer concerns as well as properly handle situations in which the customer is not satisfied. -Count the registers and safe at the end of the night, then make nightly deposits.

-Vacuuming the interior of cars-Cleaning windshields-Checking Tire Pressure

-Cashier-Drive-Through CashierAlso have taken on the responsibilities as Lead Counter, such as customer service and taking inventory.