Kailash Bachu Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

▪️ 𝐑𝐞𝐬𝐨𝐥𝐯𝐞𝐝 ~100 𝐢𝐧𝐜𝐢𝐝𝐞𝐧𝐭𝐬 effectively by using ITIL(Information Technology and Infrastructure Library) best practices, ensuring minimal disruption to business operations and maintaining service level agreements.▪️ Coordinated incident response efforts by communicating with stakeholders and 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐜𝐫𝐨𝐬𝐬-𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐭𝐞𝐚𝐦𝐬 for timely resolution.▪️ Fostered technical knowledge to guide and support team members during high-priority… Show more ▪️ 𝐑𝐞𝐬𝐨𝐥𝐯𝐞𝐝 ~100 𝐢𝐧𝐜𝐢𝐝𝐞𝐧𝐭𝐬 effectively by using ITIL(Information Technology and Infrastructure Library) best practices, ensuring minimal disruption to business operations and maintaining service level agreements.▪️ Coordinated incident response efforts by communicating with stakeholders and 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐜𝐫𝐨𝐬𝐬-𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐭𝐞𝐚𝐦𝐬 for timely resolution.▪️ Fostered technical knowledge to guide and support team members during high-priority incidents.▪️ Devised automation projects using Python and REST APIs resulting in 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐫𝐞𝐝𝐮𝐜𝐞𝐝 𝐦𝐚𝐧𝐮𝐚𝐥 𝐞𝐟𝐟𝐨𝐫𝐭 𝐛𝐲 ~90% Show less

Coimbatore, Tamil Nadu, India

▪ 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡𝐞𝐝, 𝐚𝐧𝐚𝐥𝐲𝐳𝐞𝐝 and 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐞𝐝 communication methods with HPE Physical Hardware via REST APIs using 𝐇𝐏 𝐢𝐋𝐎 (𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞𝐝 𝐋𝐢𝐠𝐡𝐭𝐬 𝐎𝐮𝐭) connectors, which is a proprietary management technology built into HPE products enabling remote control access to servers, without being connected to the organization's key network.▪ 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐞𝐝 𝐰𝐢𝐭𝐡 𝐇𝐏𝐄 𝐯𝐞𝐧𝐝𝐨𝐫 to address issues with API, followed by devising alternative… Show more ▪ 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡𝐞𝐝, 𝐚𝐧𝐚𝐥𝐲𝐳𝐞𝐝 and 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐞𝐝 communication methods with HPE Physical Hardware via REST APIs using 𝐇𝐏 𝐢𝐋𝐎 (𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞𝐝 𝐋𝐢𝐠𝐡𝐭𝐬 𝐎𝐮𝐭) connectors, which is a proprietary management technology built into HPE products enabling remote control access to servers, without being connected to the organization's key network.▪ 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐞𝐝 𝐰𝐢𝐭𝐡 𝐇𝐏𝐄 𝐯𝐞𝐧𝐝𝐨𝐫 to address issues with API, followed by devising alternative solutions.▪ Procured a robust understanding and Hands-on experience in building a 𝐥𝐚𝐲𝐞𝐫𝐞𝐝 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐮𝐬𝐢𝐧𝐠 𝐒𝐩𝐫𝐢𝐧𝐠 𝐁𝐨𝐨𝐭 𝐚𝐧𝐝 𝐑𝐞𝐬𝐭 𝐀𝐏𝐈𝐬.▪ Developed test classes using the 𝐌𝐨𝐜𝐤𝐢𝐭𝐨 𝐟𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤 to rigorously test business logic and ensure highest level of quality and reliability for the application. Show less