Unix Linux System Administrator + Middleware Technologies

AUTODESK Pvt Ltd. (Payroll with - MicroLand India Pvt Ltd.)Linux Administrator - Production Support Engineer.LAMP, OpenVZ, Virtuozzo; Apache(HTTPD); Mysql, MSSQL; Exim Mail server; IP-Tables, Windows cyberoam firewall; DNS; NFS, FTP, SSH, SNMP, TCP/IP, VLAN,LVM, Plesk, cPanel ,WHM, Cluster , VDC Cloud services, AWS. Cloning, Provide live support for end users on Linux server issues and provide assistance on their requirements. Setting up internal/external DNS & edit DNS records such as CNAME, A, MX, PTR, NS. Experience on NFS, FTP, SSH, SNMP, TCP/IP, LAMP, Cluster, Cloud services, AWS, VDC, ECS. Hands-on experience on ext3/ext4 File systems, Partitioning, volume group related services. Supporting production environment running Linux systems and large mission-critical infrastructure. Familiar with ticketing applications such as JIRA, Service-Now, Remedy7. Technical Knowledge on Provision and decommissioning process for VM and automate the manual task Actively involved in on-call rotation and provide hands-on support during emergencies, outages. Knowledge on ITIL framework and CMDB updates, Patching, Open RFC. Coordinating with HP team for hardware replacement & open case with HP. vendor coordination. Patching activity, Enable hyper threading, create new instance in cluster. Mounting and unmounting file system, NFS mounting, VLAN configuration. Basic knowledge of Bash/shell scripting. VM Data store migration and ESXi host installation & configuration. Trouble shooting of hardware failures on Linux systems and co-ordinate with vendors for fixing hardware failures.

Linux administrator in Hostgator India which is the highest technical team for the project. Providing the support on all kinds of issues in a web-hosting platform for approximately 200+ Linux enterprise servers in which all are live internet facing web servers.OpenVZ, Virtuozzo; Apache; Mysql, MSSQL; Exim, Postfix, SmarterMail; IPTables, Windows Firewall; Bind, Microsoft DNS; Plesk, cPanel ,WHM

Technology Summary: SOC Team ( Service Operation Center )Cluster, VMware, DCO, OpenVZ, Virtuozzo; Apache; Mysql, MSSQL; Exim, Postfix, SmarterMail; IPTables, Windows Firewall; Bind, Microsoft DNS; Plesk, cPanel ,WHM.

Technology Summary:OpenVZ, Virtuozzo; Apache; Mysql, MSSQL; Exim, Postfix, SmarterMail; IPTables, Windows Firewall; Bind, Microsoft DNS; Plesk, cPanel ,WHMLinux administrator in Hostgator India which is the highest technical team for the project. Providing the support on all kinds of issues in a web-hosting platform for approximately 200+ Linux enterprise servers in which all are live internet facing web servers.----------------Roles and ResponsibilitiesProvide email/chat support for end users on Linux server issues and provide assistance on their requirementsAct as a point of escalation for internal supervisors on technical issuesSetting up DNS zones and DNS records such as CNAME, A, MX, PTR and also setting up RDNS record, and fixing the DNS issues.Work on web application and deployment as per customer requestManaging LAMP servers, troubleshooting and optimizing the server for better performance and securityProviding complete assistance on all the issues related to Linux serversProvisioning Linux servers with preinstalled tools and LAMP server setup in compliance with security and performance practicesConfiguration and Maintenance of Web control panel (cPanel & Plesk & WHM)Coordinating with monitoring and security team to ensure uptime, security practices and identifying security threat and malware infection on serversIdentifying and recommending appropriate server hardware and software requirement for customersIdentify system performance issues and drives the development of tools to correct

Duration : Dec 2009—April 2011Position : Remote Support Engineer (R&T)Roles and Responsibilities : Operating Systems- WINDOWS ( XP /Vista / Windows7 ) & LINUX• Handling the L1& L2 calls from the users and providing them with the solutions,• Using Incident management ticketing system, a tool called Co-Desk, for giving remote support to the customers • Mainly on Windows XP,Windows7,Windows Vista & Linux(Ubuntu, Fedora & SUSE Linux) • Installation and troubleshooting and configuration of Windows XP / Vista / Win 7 and Linux Operating Systems• MS Outlook 2003,2007& 2010 mail clients (All Versions).• Configuration of Dynamic host configuration protocol (DHCP), Domain name system (DNS)• IP addressing and network troubleshooting in LAN & WiFi.• Oracle VM Virtual-BOX OS Installation (Linux & Windows)• VPN Configuration and troubleshooting and Data-card installation.• Installation of IVL application & software and troubleshooting through Remote Management tools (Dame Ware, Team viewer)• Creating and revoking user accounts and giving permissions to users for IVL application.• Configuring, installing & updating Antivirus on client machines• Troubleshooting of wireless routers, firewall & Switch’s & other IT peripherals • Configuring and troubleshooting of wireless on Laptops & LAN networks.• Configuration and troubleshooting of desktop, network, multi-function printers, scanners• Coordinating with ISP and vendor coordination.• Updating monthly Inventory for all IT accessories