As a highly motivated and team-oriented store manager with 2.5 years of experience in retail and repair, I excel at supervising associates and promoting excellent customer service. Currently, I am a store manager at The Smartphone Medics, where I perform routine daily tasks such as managing the sales floor and technicians, as well as providing exceptional customer service. I am skilled in using various Microsoft and Google programs to analyze reports for profitability, gains vs. losses, and expenses. Additionally, I am constantly researching new techniques for both routine and advanced technical repairs, which has enabled me to provide top-notch repair services to my customers.In my previous role as an admin assistant, I answered and returned phone calls and emails, reviewed and resolved accounts receivable, and provided prompt customer support with a professional, friendly, and patient attitude. I also trained new hires on company-specific policies, procedures, and compliance guidelines.With a background in Biology and Chemistry, as well as in Entrepreneurship at the University of Alabama HSV, I possess a strong ability to manage productivity and communication with customers and team members alike. Throughout my academic and professional career, I have demonstrated exceptional communication skills, dependability, and an ability to manage teams and increase their performance through personal coaching and recognition of their achievements.If you're looking for a results-oriented and dependable store manager who is committed to delivering exceptional customer service, I would love to connect and explore potential opportunities.