Kailene Dadey Mckay, Mba Email & Phone Number

East Syracuse, New York

As a Senior Analyst Account, I provided the highest level of client service to large banks with assets and daily transactions in excess of $5 billion. Major Accomplishments- - Received Financial Institutions Individual Performance award - Spearheaded 3 technology platform conversions - Project lead- client in-conversion with total assets exceeding $120 Billion - Project lead- new client account opening process adding $50 Million in business - Represented… Show more As a Senior Analyst Account, I provided the highest level of client service to large banks with assets and daily transactions in excess of $5 billion. Major Accomplishments- - Received Financial Institutions Individual Performance award - Spearheaded 3 technology platform conversions - Project lead- client in-conversion with total assets exceeding $120 Billion - Project lead- new client account opening process adding $50 Million in business - Represented organization on a cross-functional Policy and Procedure Committee - Chief Administration Officer for WIN (Women's Initiative Network) Business Resource Group- Central New YorkCore Competencies & Skills- - Project Management- Consensus-driven Communication - Risk Management - Team Leadership - SharePoint, Lotus Notes, Mainframe, Advantage for Billing, DTC Hub, Microsoft Office Show less

I had the pleasure of leading the daily operations of a college-area store, that was undergoing a great deal of transition and instability. I was responsible for executing all training initiatives, completing all HR functions such as recruitment, enhancing employee engagement, improving customer service and reducing inventory inefficiencies. Accomplishments- - Decreased expenditures by 10% through implementing inventory controls and standardizing ordering procedures- Increased… Show more I had the pleasure of leading the daily operations of a college-area store, that was undergoing a great deal of transition and instability. I was responsible for executing all training initiatives, completing all HR functions such as recruitment, enhancing employee engagement, improving customer service and reducing inventory inefficiencies. Accomplishments- - Decreased expenditures by 10% through implementing inventory controls and standardizing ordering procedures- Increased headcount by 50% by instituting an in-house recruiting plan- Devised cost-effective morale-boosting programs that improved employee satisfaction Core Competencies- - Inventory Control - Employee Engagement - College Recruiting - Conflict Resolution Show less

As an Executive Team Leader, I was responsible for the daily operations of a $30 million store, and a team of 120 or more employees. I had a consistent track record of reducing costs, increasing efficiency and exceeding customer expectations. Accomplishments - Outstanding performance award Region 400- Feb 2014 - Top company-wide customer service year ending metrics- Feb 2014 - Project lead- international assignment May 2014, and October 2014 - Safety and Compliance… Show more As an Executive Team Leader, I was responsible for the daily operations of a $30 million store, and a team of 120 or more employees. I had a consistent track record of reducing costs, increasing efficiency and exceeding customer expectations. Accomplishments - Outstanding performance award Region 400- Feb 2014 - Top company-wide customer service year ending metrics- Feb 2014 - Project lead- international assignment May 2014, and October 2014 - Safety and Compliance Multi-District Captain - Regional Captain for "CAP"- enhancing talent, and reducing turnover Core Competencies- - Change Management - Employee Engagement - Coaching and Training - Sales Management - Budgeting and Cost Controls - CRM, Inventory Tracking Software, Scheduling Software, Budgeting and Forecasting Software, Microsoft Office Show less

As the Director of Student Relations and Marketing I was responsible for connecting the College's communications with the student body of over 10,000 students. I executed over fifty creative marketing campaigns, and became the project lead for a wide variety of student development opportunities. Accomplishments and Specialties - Outstanding Performance first year student 2009 - Dedication & Commitment Achievement Award-2011- Adobe Creative Suite - Project Management… Show more As the Director of Student Relations and Marketing I was responsible for connecting the College's communications with the student body of over 10,000 students. I executed over fifty creative marketing campaigns, and became the project lead for a wide variety of student development opportunities. Accomplishments and Specialties - Outstanding Performance first year student 2009 - Dedication & Commitment Achievement Award-2011- Adobe Creative Suite - Project Management - Marketing Communications- Student Engagement Show less

Mba, Business Administration And Management, General

Magna cum laude

Bachelors Of Science, Marketing

Activities and Societies: Brockport Student Government, The College at Brockport Honor's Program, The College at Brockport Extraordinary.