-In charge of counting and closing all registers at both stores in the Edison mall, Fort Myers -Practiced up-selling techniques-learned in depth knowledge on all products sold in the store-Educated customers on products-Educated customers on promotions and deals to reach store quotas-Responsible for un-boxing and displaying new products-Provided free samples for unsure or undecided customers to try products sold in store online-Ensured both stores were clean upon opening and closing-In charge of locking up both stores upon closing time

-Responsible for Weekly Inventory Management-Utilized up-selling techniques when selling restaurant merchandise -Gave customer support for complaints and feedback-Managed opening and closing cash-register at the beginning and end of a shift-Assisted bussers, servers, and food runners in clearing tables, running food, and tasking guest requests-Developed a product processing system that expedited merchandising-Training new hires in hostess/retail positions -Managing waitlist for all guests-In charge of leading all retail/hosts throughout the workday to ensure every operating part of the restaurant runs smoothly

-Responsible for taking orders and practicing up-selling techniques -Built and sustained customer relationships which ensured repeat business -Managed side work responsibilities while continuing customer support-Memorized menu offerings and understood allergy needs-Preformed food preparation for certain food items -Assisted hostess in seating guests-In charge of taking resident calls for seating in dining room-Made seating charts and assisted residents to designated tables-Responsible for printing and closing out all resident receipts at the end of service and delivering them to the main office-In charge of fellow employees and assigning dining room sections to servers as well as assigning side work-Worked with the kitchen staff to ensure all to-go orders went out to the correct locations

-Assisted with inventory sourcing & management -Upsold products that were identified as a customer need-Managed product displays -Trained new hires on processes and procedures-Maintained cleaning schedule for store -Managed closing cash-register and locking up store -Provided customers with in-depth knowledge of products

-Increased sales revenue by suggesting products-Managed closing out cash register-locking up store-Responsible for entire store sanitization-Maintained up to date knowledge on products and new release dates • Built customer relationships creating repeat customers

-Made sure that all shopping carts and baskets were clean and sanitized properly -Retrieved all shopping carts left in the parking lot-Locked up doors upon closing-Aided cashiers with bagging groceries-Helped out in store employee shoppers with mobile orders-Re-stocked shelves with products -Made sure all guests entering the store had a mask and provided disposable masks-Provided directions to certain products for new customers-Provided assistance to disabled customers