Kailey Ragland, Mba Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

• Ticketing events for Vanderbilt University’s Blair School of Music. • Executing box office and ticketing SOPs for all events. • Interviewing, hiring, and training box office staff.

Nashville, Tennessee, United States

• Crafting articles related to new releases, live events, and more. • Providing photography alongside live event reviews. • Building a portfolio of professional journalism and public communication skills.

Nashville, Tennessee, United States

• Serving hundreds of guests for private events across Tennessee.• Excelling in food safety requirements and event setup/breakdown.

Greater Nashville Area, Tn

• Crafted press rounds for talent with over 30 radio remote vendors, sometimes moving multiple artists at once. • Coordinated setup and load-out for CMA Awards press events, the Nashville Christmas Parade, and various events around Nashville.• Organized talent on event days, meeting their needs and organizer needs while remaining attentive to time.

Nashville, Tennessee, United States

• Building and ticketing over 150 events yearly across 5 departments through the Tessitura ticketing system.• Interviewing, hiring, and training on-call usher staff.• Managing ushers and Guest Relations staff for Ford Theater and CMA Theater events, with capacity from 200-800 guests per show. Staffing includes up to 20 individuals per day.• Assisting in frontline Museum management including cash orders, staff rotation, and programming for up to 4,000+ guests per day, as needed.

Nashville, Tennessee, United States

• Answered a high call volume for the Country Music Hall of Fame and Museum by answering calls quickly and with care. Ticketed guests in Tessitura and waitlisted guests using Excel.• Exceeded and understood guest needs for their museum experience while promoting sales.• Worked at the box office and occasional scanning shifts for CMA Theater, generating revenue.

Nashville Metropolitan Area

• Worked and staffed events at Bridgestone Arena and Nissan Stadium. Event types include music concerts and sporting events.• Trained and hired up to 15 staff members per week employees using E-Verify and Empower. Administering paperwork, substance tests, and payroll adjustments as needed.• Evaluated staff performance and attendance following events while troubleshooting new challenges.

Nashville, Tennessee, United States

• Observed all social media platforms for The Nashville Briefing. • Prioritized audience growth, follower growth, content creation, press releases, and more.

Nashville, Tennessee, United States

• Kickstarted social media platforms. • Provided tools for Kelly's Filmworks to continue content creation in the future. • Integrated social media analytics while jumpstarting pages.

Greater Nashville Area, Tn

• Connected with hundreds of clients on a daily basis within Nashville. • Completed sales goals alongside a stellar team while empowering women and standing out for good.

Nashville, Tennessee

• Supervised teams of 20+ individuals per shift while caring for guests, trained staff members as needed.• Handled cash and shift changes in a timely and accurate manner, including drawer and safe counts.• Established a rapport with hundreds of guests by providing stellar service.

Master Of Business Administration - Mba, Business Administration And Management, General

A Master of Business Administration through Northern Kentucky University’s advanced track has allowed me to expand my business management.

Bachelor Of Business Administration - Bba, Music Business, Live Venue Management

Activities and Societies: Belmont University Service Corps, Music Row Promo, GRAMMYU, CMA EDUA Bachelor of Business Administration.