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Dynamic and results-driven professional with a comprehensive background in full-cyclesales, customer service, account management, and relationship management. Proventrack record in sales, negotiation, and recruitment, with a strong entrepreneurial mindset.Adept at building and nurturing long-lasting relationships with clients, candidates, and keystakeholders, while consistently driving successful business outcomes.With extensive experience in sourcing, assessing, negotiating, and hiring, I have developeda strong foundation in recruitment processes and a deep understanding of client needs. Myability to connect with both candidates and hiring managers has led to consistently highrecruitment success rates. Additionally, I have enhanced my expertise through ongoingsales training and learning from top producers across various industries.
Medical Solutions
View- Website:
- medicalsolutions.com
- Employees:
- 7312
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Healthcare RecruiterMedical SolutionsOmaha, Ne, Us
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Nurse Account ManagerAhs Staffing Jan 2024 - PresentEdmond, Ok, Us• Managing recruiting process and onboarding, serving as the primary point of contactto ensure a seamless experience for both clients and nurses.• Source and screen nursing candidates through multiple channels, including Vivian,referrals, Facebook, Vetted Health, Indeed, Cold Calling, and Inbound Sourcingmethods.• Effectively source candidates for active openings, and prospecting for new business.• Demonstrated strong problem-solving skills, consistently meeting and exceeding KPIsand quotas.• Adapted to evolving sales strategies and market trends, adjusting tactics seasonallyand annually to remain competitive. -
EducatorLululemon Oct 2018 - PresentVancouver, Bc, CaPassionate and Customer Focused Educator at Lululemon! I Seek to Provide Excellent Customer Service, Attention to What the Customer is Looking for and Provide an Easy and Exciting Process from Start to Finish! Actively Listen to Customer Needs and Address/ SolveDemonstrate Passion and Knowledge of Lululemon Products Contribute to Sales Target and KPI's for the Store -
Senior Medical Account Manager Nursing DivisionLrs Healthcare Sep 2018 - Jan 2024Omaha, Nebraska, Us• Possessed in-depth knowledge of the industry, including licensure requirements, payrates, and contract negotiations.• Proven success in sourcing and securing top-tier professionals, with a strong trackrecord of effectively negotiating favorable contract terms and competitivecompensation packages.• Built and maintained strong relationships with candidates, utilizing CRM software totrack and manage interactions.• Demonstrated strong communication and interpersonal skills while managing a teamof nurses and ensuring effective collaboration.• Onboarded, mentored and trained employees, while developing and implementingnew onboarding and training programs.• Created new workflows to ensure successful integration and development of team.• Collaborated with management and leads department to brainstorm and implementinnovative sourcing strategies, while overseeing client satisfaction and analyzingindustry trends and data for forecasting. -
Customer Relations ManagerMaserati Oct 2017 - Oct 2018Modena, Italia, It• Oversees customer needs, maintaining a customer-centric approach by providingtraining and mentoring to staff as necessary.• Utilizes CRM and dealer management systems to anticipate customer needs, analyzedata, and identify trends based on corporate survey feedback.• Actively supports sales and service teams, stepping in to cover service manager andsales manager responsibilities during absences.• Collaborates with management to ensure smooth operations within the dealership,fostering a positive atmosphere on both sales and service floors. -
Customer Experience ManagerPorsche Cars North America Oct 2017 - Oct 2018Atlanta, Ga, UsCreate a personalized experience that drive increased satisfaction, brand loyalty, service retention and profitability to the dealer. Acts as the customer advocate and brand ambassador, playing a crucial role in shaping the customer experience. Supporting all dealership operations, ensuring highest level of hospitality and personalized services. - Manages the needs of customers- Leverages CRM and dealer management systems to anticipate customer needs- Seamlessly step in to help sales and service teamsA day to day life is bouncing from one task to the next including meet and greeting customers and escorting them to the area or employee their are in search of. Following up with all sales and service customers to ensure everything went flawless. Facilitating delivery or pick up of service or sales vehicles and also going to fetch these vehicles. I can answer sales phone calls and start the process of a vehicle search. I present vehicle features and can get the customer adjusted into their new vehicle. - Collaborates with management team to ensure good flow and service within the dealerships- Facilitates weekly meeting with department managers to discuss customer feedback and make moves on how to improve. Will detect operational gaps and recommends process optimization.- Serves as role model for desired staff behaviors in proper service etiquette.- Deal writing, negotiating and deal process and paperwork completion when needed. Can step into any situation and help the staff for flawless process. - Maintains customer centricity through ongoing training and mentoring of staff. - Step in for service manager's or adviser's when necessary- Field incoming service and sales calls when employee is not available- Be consistently in the loop in all aspects of dealership to ensure gaps are filled at all times -
Hygiene Coordinator/Front Desk ReceptionistFit To Smile Dental Company Oct 2016 - Oct 2017Englewood, Co, UsAnswer incoming calls, schedule hygiene and restorative dental appointments , update insurance , take payments and explain bills, send X-rays and records when needed, check in and out patients for their appointments, financial planning, treatment planning, estimates for appointments, coordinate new patients, use dentrix system, fill the schedule when needed -
Delivery SpecialistPrestige Imports Porsche | Audi Mar 2016 - Oct 2016Lakewood, Colorado, UsMy responsibilities include meeting with new Audi/ Porsche owners to help them understand everything within their new vehicle. I continually am up to date on any new technology on the vehicles. I set up all trial features that come with the new vehicles and host new owners clinics. I work in junction with the marketing team to make small technology video clips as well. I keep in touch and follow up with all clients to make sure their new vehicles are working properly and they understand everything within them. I send out after purchase emails to reach out and ensure we were able to exceed their expectations. I also call and follow up to make sure our survey was well understood and to make sure if they have any questions, that we can provide thorough answers for them. I continually check in and make sure our dealership is where we need to be on SSI score. We have continually hit our score goal every month. -
Service CoordinatorStevinson Lexus Of Lakewood Oct 2014 - Mar 2016Lakewood, Colorado, UsMy responsibilities included working with many common dealership scheduling systems. I answered multi- line phones, internet chats and emails from customers. We did follow ups on all services done at the dealer. I set up online service accounts for new clients and teach them to use it. I also organize a 300+ list of customers eligible for their Lexus services and call them for customer retention. I quote guests on repairs and coordinate valet services. -
Technology SpecialistStevinson Lexus Of Lakewood Oct 2014 - Jul 2015Lakewood, Colorado, UsMy responsibilities included keeping up with the latest technology issues and changes in the Lexus vehicles. I also taught new owners of all ages how to work everything within their Lexus. I help set up trial memberships for certain features. I was available for each guest on my work cell phone to help with any issues arising. I conducted New Owners Classes once a month with a group of new owners. I continually was sent on training classes on new features and Lexus College. I kept in contact with all clients with follow ups and email. I logged and used an Ipad for all deliveries of new Lexus vehicles.
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WaitressIndulge Wine Bar Apr 2013 - Oct 2014Highlands Ranch, Co, Us
Kailey Smith Skills
Kailey Smith Education Details
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Aveda Institute-DenverGeneral -
Millard West High SchoolMarketing
Frequently Asked Questions about Kailey Smith
What company does Kailey Smith work for?
Kailey Smith works for Medical Solutions
What is Kailey Smith's role at the current company?
Kailey Smith's current role is Healthcare Recruiter.
What is Kailey Smith's email address?
Kailey Smith's email address is ks****@****orm.com
What is Kailey Smith's direct phone number?
Kailey Smith's direct phone number is +172038*****
What schools did Kailey Smith attend?
Kailey Smith attended Aveda Institute-Denver, Millard West High School.
What are some of Kailey Smith's interests?
Kailey Smith has interest in Technology, Snowboarding, Marketing, Modeling, Cars, Hair, Fitness, Hiking, Camping, Current Events.
What skills is Kailey Smith known for?
Kailey Smith has skills like Customer Service, Customer Retention, Microsoft Excel, Microsoft Word, Customer Satisfaction, Sales, Social Media, Cosmetology, Hair Care, Microsoft Office, Marketing, Leadership.
Who are Kailey Smith's colleagues?
Kailey Smith's colleagues are Laquandra Liddell, Pankaj Hemnt, Angel Yannuzzi, Cassandra Tischer, Andrew Crask, Ranhee Oliver, Matthew Brown.
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