Kailey Webster, Brls Email & Phone Number

Qualicum Beach, British Columbia, Canada

As the Active Living Manager at The Gardens at Qualicum Beach, I am responsible for creating and managing engaging programs that promote wellness, social connection, and an active lifestyle for our residents. I work closely with a dedicated team to enhance the quality of life for our seniors, fostering a supportive and vibrant community.

Nanaimo, British Columbia, Canada

St. Catharines, Ontario, Canada

Designed and provided educational materials, including seminar lectures, and seminar activitiesBrock University, St. Catharines, ONIndependently supervised undergraduate classes of 15-20 peopleAssisted students with questions and issues through Microsoft OfficeGraded and provided feedback for various undergraduate degree assignments including exams, term papers, in-classassignments, and moreReviewed and elaborated on theories, concepts, and class lessons with students one-on-one and as a groupAttended weekly meetings with course instructors to organize materials for the following weeks seminar.Documented updated student data related to grades and attendance.Encouraged student independence and academic achievement by exploring new concepts and activities.Cultivated inclusive and equitable learning spaces to support student engagement and access.

Niagara Falls, Ontario, Canada

St Catharines, Ontario, Canada

Hand-selected from approximately 40 applications for my demonstrated knowledge and ability in leadership to represent Brock University at the 2023 Collegiate Leadership Competition.Joined a team of 7 university student leaders and met weekly to practice for the Collegiate Leadership Competition, where we will compete against over 150 post-secondary schools worldwide in 6 activities challenging our individual and team leadership skills.Attended scrimmage events with my team to prepare for the competition.

Haliburton, Ontario, Canada

Responsible for the coordination, training and supervision of staffPossess great knowledge & background of general camp programming and event planningWorked closely alongside the Family Camp Director to ensure family campers' needs were met, the site was well maintained, and the camp ran smoothlyPerformed a wide variety of administration supporting the operation of Family Camp including but not limited to staff scheduling, program scheduling, and registration.Demonstrated strong public relations and troubleshooting skills with both participants and staffAssisted staff at programs where needed including but not limited to lifeguarding and program facilitationSupervised and coordinated work activities of personnel, such as training staff members, staff outings, staff activitiesand assigning work duties.Discussed and resolved participant complaints.Enforced rules and regulations of the Ontario Camps Association to maintain discipline and ensured safety.Administered first aid according to prescribed procedures and notified emergency medical personnel when necessary.Evaluated staff performance, recording evaluations on appropriate forms.Greeted new arrivals to camp, introduced them to other family campers, explained facility rules, and encouraged participation.Provided entertainment and set up related decorations and equipment.Developed strategies to meet the needs of staff with a variety of disabilities.Coordinated and managed camp events.

Haliburton, Ontario, Canada

Assessed participant knowledge and understanding of the material and adjusted program delivery accordingly.Designed and implemented innovative and comprehensive teaching materials.Assessed needs and interests of individuals and groups and planned activities around available equipment and facilities.Discussed and resolved participant complaints.Participated in camp events.Collaborated with colleagues to address teaching issues.Created and implemented camp activities.Enforced camp safety guidelines and conducted disciplinary action following infractions.Wrote attendance and incident reports and submitted records to supervisors for review.Demonstrated proper use of facility equipment to campers.Notified campers of activity and mealtime schedules and adhered to facility curfews.Attended staff meetings and relayed important information to campers.

Niagara Falls, Ontario, Canada

Assisted with all aspects of the planning and implementation of community recreation and culture events and consistently received positive feedback from attendees.Assisted with special event evaluation and follow-upCreated valuable documents such as frameworks, media content, and policiesFacilitated meetings for advisory and planning committees such as the Mayors Youth Advisory, Park in the City Committee, and Recreation CommitteeCoordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing, and event security.Completed various technological projects with the use of Microsoft Excel, Alchemer and Microsoft Word.Updated web pages to advertise and report events.Consulted with community members to determine objectives and requirements for events.Arranged availability of audio-visual equipment, transportation, displays and other event needs.Maintained records of event aspects, including financial details.Set up and managed event registration desks and provided customer service to attendees.Resolved any issues that arose during events in a timely and professional manner.Evaluated and selected providers of services according to customer requirements.Determined how future events could be improved.

Innisfil, Ontario, Canada

Responsible for promoting a fun and relaxing environment for Friday Harbour homeownersFacilitated recreation activities, issued sports equipment and handled rentals while performing light housekeeping around all Recreation areas and assisting with guest requests as requiredAccountable for proper registration, waiver completion and payment for recreation activitiesResponded to guest and department inquiries with respect to programs, activities, and servicesProvided information about facilities, entertainment options, and rules and regulations.

Niagara, Ontario, Canada

Supported the Event Sales Team to form new business growth in assigned territories through social media and networking strategiesScheduled meetings and introductions with new leads on behalf of Event Sales DirectorsHeld meetings and calls with leads, while developing strategies to communicate Echo Tours and Lifestylez mission and values to different college communitiesDeveloped positive client relationships by professionally handling concerns and questions about our eventsStudied social media behaviors and carefully selected individuals who were qualified for select positions, to join a call with myself and the regional director to discuss becoming a Campus AmbassadorKept a lead conversion rate of 25% throughout my employment.

Niagara-On-The-Lake, Ontario, Canada

Assisted customers with purchasing decisions and exceeded department sales goals by educating customers on the benefits of our products and what makes our products unique.Developed positive client relationships by professionally handling concerns and questions about our products.

Goodwood, Ontario, Canada

Maintained upkeep on one of Canada's top private golf courses by landscaping, greens mowing, fly mowing, string trimming, bunker raking, and more.Enhanced customer satisfaction by ensuring every employee’s best work was being put forth and greeting customers politely on the course.

Goodwood, Ontario, Canada

Provided quality service to the members of the club by assisting with golf bags, cleaning golf shoes, cleaning used carts, restocking clean carts and more.Maintained a clean work and recreation environment by picking the range, cleaning the tee deck, operating the picker, cleaning the front entrance and parking lot, changing garbage and more.

Uxbridge, Ontario, Canada

Assisted customers with purchasing decisions and promoted seasonal sales events and discounts by informing customers of promotional deals.Enhanced customer satisfaction by delivering quality food in a timely manner for every order.

Uxbridge, Ontario, Canada

Increased customer satisfaction by remembering the regular’s orders, names and having meaningful conversations with the locals.Improved business by offering my opinion on new store arrangements, promotions, and packaging methods to look the most eye grabbing to customers.

Master Of Arts - Ma, Applied Health Sciences

Activities and Societies: Collegiate Leadership Competition Team MemberWhile completing graduate-level health, well-being and research.

Bachelor Of Recreation And Leisure Studies - Brls, Community Recreation With A Minor In Business

High School Diploma