Kailey Rae Email & Phone Number

Portland, Oregon Area

Acts as business lead for inbound and outbound data feed onboarding, both for new and existing feeds of moderate to high complexity. Manages internal and external resources to successfully conduct data feed change projects of moderate to high complexity. Support team development by identifying best practices and contributing to the overall team training program.

Bellingham, Washington

Oversaw the Retail Products and Services Group responsible for traditional and digital deposit products and services, consumer loan products, branch automation, payments and retail business intelligence.

Served as primary contact for bank-wide projects; played key role in the implementation of new staffing model and development of relationship management program. Collaborated with department managers to recruit and hire top-performing assistant managers for various branches.Introduced best practices to multiple departments including security, training, compliance, marketing, consumer loans, and internal audits. Enhanced the overall retail staffing model to enhance retail business models.

Analyzed and developed reports to facilitate the improvement of operational practices of the bank. Coordinated retail management meetings; presented operational best practices, communicated audit results and upcoming program enhancements. Evaluated work processes and performance through administering a retail mystery shop program. Hired, trained, managed, and led a team of 5 resource tellers to successfully carry out day-to-day responsibilities.

Bachelor Of Business Administration (Bba), Management

High School Dipolma, Medical Magnet Program