Kailey Zeran Email & Phone Number

Canada

Ottawa, Ontario, Canada

Whistler, British Columbia, Canada

- Expert in following all steps of services while customizing and tailoring to guest preferences. - Collaborative team player, seamlessly coordinating with kitchen staff, fellow servers, and management to exceed service expectations.- Anticipatory approach to guest needs, providing attentive service that anticipates requirements and elevates the overall dining experience.- Meticulous attention to detail when setting up buffet displays.- Experience in other hotel departments including in-room dining and banquet events.- Understanding of a what is involved in a 5 star guest experience in all aspects of the hotel.

Whitsundays, Queensland, Australia

- In charge of all guest operations surrounding the overnight guests on the Great Barrier Reef pontoon, located 39 NM offshore off Airlie Beach.- Provided a luxury experience for guests combining scuba diving and snorkelling the Great Barrier Reef with a stay in an underwater hotel suite. - Responsibilities included food and beverage delivery, cash management, cleaning, housekeeping, barista operations, check in & out, and arranging additional activities.- Went above and beyond to provide memorable and unique guest experiences, including arranging private dinners, helicopter tours, and scuba dives.

Whistler, British Columbia, Canada

Langara Island, British Columbia

- Responsible for front of house operations in remote fly in-fly out luxury resort.- Delivered exceptional fine dining food and beverage service.- Anticipated guest needs while creating genuine connections. - Performed bartending, hosting, bussing, and serving duties. - Oversaw the maintenance of all guest areas including daily housekeeping and turndown services.- Point of contact for all guests in the largest lodge, ensuring all requests were met.

Sun Peaks Mountain, British Columbia, Canada

Hamilton, Ontario, Canada

Hamilton, Ontario, Canada

- Coordinated drawings and details for various projects, including two feature staircases, specialty elements for a walking path, AESS bus shelters, and curved window traceries for a church.- Collaborated with the procurement department in the sourcing of specialty items.- Managed subcontractor work, product inquires, RFIs and change orders. - Assisted with schedule development in MS Projects and performed action tracking.- Worked in a team environment with project stakeholders in engineering, detailing, production, and field services.- Gained an understanding of the coordination and fabrication process when working with feature elements involving AESS, specialty metals and glass. - Daily use of MS Excel, Bluebeam Revu, and Tekla Structures.

Hamilton, Ontario, Canada

- Estimated fabrication costs for structural steel scopes in commercial and industrial projects.- Reviewed drawings and models to perform material take-offs and determine material and labour costs.- Assessed RFPs, Specifications and Bid Forms to determine scope of work and applicable qualifications.- Solicited suppliers and subcontractors to obtain quotes on structural steel, anchor bolts, paint and any project specific items.- Gained familiarity with MS Excel, Bluebeam Revu, and the CISC Steel Construction Handbook.

Hamilton On

- Assisted students in operating 3D printers, a laser cutter, soldering irons, and other shop equipment.- Fostered an inclusive environment for students to prototype, create and expand their knowledge outside of the traditional learning environment.

Hamilton, Ontario, Canada

Lansdowne, Ontario, Canada

Brockville, Ontario, Canada

Brockville, Ontario, Canada