Kaili Chiang Email & Phone Number

• As a Senior Software Engineer at 1Shop, my work is optimizing and enhancing the technical aspects of our eCommerce SaaS service.
• Accelerating Development: Laverged Laravel and Google Cloud to boost development speed by 50%
• Elevating Code Quality: Adopted efficient coding practices and adhering to coding conventions to significantly improve code quality and readability, leading to a reduction in unexpected errors.

Taiwan

• As a freelance Software Engineer/Architect, I have been deeply involved in technical work, particularly with LanguageN (LanguageN.com), an English learning service.
• Personalized Learning Engine: Used Elasticsearch to design and implement the core engine, enabling LanguageN to provide personalized learning content based on users' English abilities among millions of documents and.
• Full-Stack Development: Used Bootstrap, Tailwind, React, and Laravel to build the entire platform and administrative tools from scratch, covering UI/UX, performance optimization, architectural design, authentication.
• Mobile App Development: Used Flutter to develop and release mobile apps for both Android and iOS platforms.
• Product Enhancement: Communicated industry insights, roadmaps, and product suggestions to the business owner, contributing to the overall improvement of the service.
• User Engagement: Use React to integrate Google TTS and Youtube APIs and provide rich multimedia interactions and convenient language learning tools to adhere users to our platform.

Taipei City, Taiwan

• At PayPal, I worked as an integration consultant, focusing on optimizing payment processes.
• Checkout Optimization: Analyzed data from Tableau to optimize the checkout flow to increase conversion rates and payment volume, and reduce drop rates for over 20 merchants in Korea, Hong Kong, and Taiwan.
• Custom Solutions: Analyzed business models and developed customized payment solutions for channel partners, including payment gateways, financial institutions, and system aggregators.
• API Playground: Developed the API playground, a user-friendly platform that facilitated the integration of new products, streamlined checkout scenarios, and aided in troubleshooting merchant issues.

Taipei

• As a Senior Release Manager at Yahoo, I focused on streamlining the release process.
• Client Communication: Effectively communicated and coordinated with multiple engineering and production teams, ensuring smooth project deliveries.
• Jenkins Implementation: Established Jenkins for continuous integration, resulting in a 50% increase in operational efficiency and a 75% reduction in engineering production verification time.

• As a Software Engineer at Yahoo, I actively engaged in technical work.
• ProducerDesktop2 Integration: Introduced ProducerDesktop2, a publishing platform, and integrated to the E-commerce team, conducting seminars and demonstrations.
• Editorial Tool Development: Leveraged ProducerDesktop2 to create an Editorial Tool for E-commerce, increasing advertising revenue by $0.62M, reducing yearly expenditure by $0.12M, and simplifying content editing.
• Data Analysis: Applied collaborative filtering techniques on Hadoop to analyze petabytes of reading histories and provide real-time personalized news suggestions.

• At Pegatron, I actively collaborated with developers and panel vendors to drive efficient technical solutions.
• Board Support Packages Release: Coordinated with developers to ensure accurate delivery of board support packages in a fast-paced ecosystem.
• Firmware Development: Enhanced processes to build multiple firmware from a single code base, optimizing efficiency.
• Vendor Collaboration: Collaborated with 5+ panel vendors, including top vendors Toshiba, Epson, and Samsung, to implement the latest display technologies.

• Led a team of 5 students in the development of a blog and album system, catering to faculty and student needs.

Master, Computer Science

Activities and Societies: Presented work at the international conference, Intelligent Information Hiding and Multimedia Signal Processing.

Bachelor, Computer Information Science

Activities and Societies: Calculus Award (top 20 of 2000 students)