Kai Ling Lau Email & Phone Number

Singapore

Singapore

• Successful acquisition of 250 new clients • Provided comprehensive financial advisory services to clients, focusing on insurance and investment products.• Conducted thorough financial needs analysis for clients and developed tailored solutions to meet their financial goals.• Built and maintained relationships with clients to ensure ongoing satisfaction and loyalty.

• Assisted customers with inquiries and provided exceptional customer service• Conducted sales transactions and finalised purchases by providing product recommendations based on customer needs and preferences• Resolved customer complaints and ensured customer satisfaction

• Assisted in effective communication and coordination of information between club and members • Liaising with Marina and Finance Department on membership matters to members berthing and statements

• Played a role in product research and development projects — with the team, we analysed current market trends and conceived ideas to enhance SingTel's product offerings• Collaborated with cross-functional teams, including product development, sales, and creative agencies, to ensure seamless execution of marketing initiatives.• Spearheaded Product Marketing Department's booth for SingTel's Carnival 2016, a Corporate Social Responsibility for more than 1,000 students from all Special Education (SPED) schools across the island as part of 15th anniversary celebrations for the Singtel Touching Lives Fund (STLF).

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Marketing