 Oversaw and led Tier 3 QC efforts on autonomous vehicle operations, maintained team’s SLAs and raised flags about emerging trends Performed ad hoc review & analyses of standard events and simulations to improve system machine learning Collaborated with domestic and international teams to analyze system performance, identify issues, and develop new workflow standards as Waymo expanded its operations in three metro areas Served as primary resource for triage team members, engineers, and data scientists to resolve multi-workflow conflicts Created and distributed weekly workflow report and co-facilitated stakeholder meeting to review the status of triage operations Generated new documentation to support triage ramp-up

 Performed quality assurance on new software, reported bugs and provided feedback to improve internal tools across two different product lines Acquired & developed knowledge of system processes to support triage efforts

Used research and data skills to support Bay Area non-profit in their strategic planning process Researched grant funding sources and identified primary opportunities Created surveys, analyzed results, generated reports and presentations Led review of COVID-19 policies across Bay Area counties to help guide safe operations

Gained experience working with a Vermont nonprofit that provides affordable housing, rentalassistance and support services Imported and cleaned raw data Analyzed and interpreted data Created reports (including charts and analysis) for board presentations to guide project prioritization