Kain Pollard Email & Phone Number
@redenergy.com.au
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Who is Kain Pollard? Overview
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Kain Pollard is listed as Customer Management Team Member at Red Energy at Red Energy, a company with 638 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at redenergy.com.au and a matched LinkedIn profile for Kain Pollard.
Kain Pollard previously worked as Team Manager at Red Energy and Operations Analyst at Origin Energy.
Email format at Red Energy
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AeroLeads found 1 current-domain work email signal for Kain Pollard. Compare company email patterns before reaching out.
About Kain Pollard
Customer focused team player with a key analytical eye for detail and continuous process improvement, hard working with great energy to encourage not only co workers also for stakeholders. Fifteen years’ experience in the utilities and banking industies. My aim is to make a positive difference, and to inspire people to achieve their goals. I do this by creating and maintaining great relationships with everyone I come in contact with. I have an open and friendly nature which allows me to get along with anyone from all walks of life at any one time. My positive approach ensures the best outcome for all clients. Being extremely self-motivated, I ensure that tasks are completed within deadlines without compromise or disruption to the business.
Listed skills include Project Management, Microsoft Office, Customer Service, Management, and 7 others.
Kain Pollard's current company
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Kain Pollard work experience
A career timeline built from the work history available for this profile.
Operations Analyst
Operations Support Officer
Vacant Consumption Consultant/Revenue Protection
- Tasks: Investigate unauthorised power, gas and hot water usage and high-value sites, manage customer cases effectively, negotiate and sign up customers to recover revenue.
- Relate effectively with individuals at all levels and thriving in a team environment.
- Think with initiative, have problem solving skills and the ability to learn complex processes easily.
- Provide feedback for process improvement to add more values to the customers/community and company. Identify & develop opportunities to improve value within the customer life cycle.
- Responsible for the management of high value business and residential customers' cases.
- Perform ad hoc duties including training new team members, covering the email correspondence for Operational Support team, and handling Commercial & Industrial escalated queries.
Ombudsman Complaint Officer/Customer Relations
- Tasks: Handle Ombudsman complaints raised by customers in diverse range of areas including Billing, Transfer/Move in Issues, New Connections and other aspects. Monitor Industry changes and continuous upskilling via.
- Outcome: Successfully analyzed the root causes of the complaints, liaised with industry participants, communicated with the customers, and resolved complex and escalated Ombudsman complaints and fulfilled customers’.
- Achieved 150% of the KPI in the Customer Relations team.
Customer Resolution Specialist/Customer Service Advisor
- Tasks: Handle escalated enquiries in diverse range of areas including Billing, Account, Move, Customer Acquisition and Sales. Senior roles including facilitation and onboarding new agents, Coaching and Career.
- Outcome: Delivered customer service excellence and satisfaction to clients. Achieved KPI of Net calls per hour, Sales per day, and Quality. Monthly Awards with employee of the year nominations.
Sports Commentator
Produce live Community Sports Broadcasts. Since 2001 I have been commentating VFL Football. Last 3 years have headed the local football broadcasting of the South East FL. I have also been working on 97.7FM's live Picnic Racing coverage since 2010
Colleagues at Red Energy
Other employees you can reach at redenergy.com.au. View company contacts for 638 employees →
Callum Raymond
Colleague at Red EnergyMelbourne, Victoria, Australia, Australia
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Nat B
Colleague at Red EnergySunshine Acres, Queensland, Australia, Australia
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Kalib Townsend
Colleague at Red EnergyCanada, Canada
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JD
Jonathan Dyer
Colleague at Red EnergyGreater Melbourne Area, Australia
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SJ
Shannon James
Colleague at Red EnergyMount Cottrell, Victoria, Australia, Australia
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Michelle H.
Colleague at Red EnergyGreater Melbourne Area, Australia
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TC
Ty Cassidy
Colleague at Red EnergyMelbourne, Victoria, Australia, Australia
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BL
Bala Lange
Colleague at Red EnergyGreater Melbourne Area, Australia
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DD
Dan Dinh
Colleague at Red EnergyGreater Melbourne Area, Australia
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Mohsin Khan (Sam)
Colleague at Red EnergyAdelaide, South Australia, Australia, Australia
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Frequently asked questions about Kain Pollard
Quick answers generated from the profile data available on this page.
What company does Kain Pollard work for?
Kain Pollard works for Red Energy.
What is Kain Pollard's role at Red Energy?
Kain Pollard is listed as Customer Management Team Member at Red Energy at Red Energy.
What is Kain Pollard's email address?
AeroLeads has found 1 work email signal at @redenergy.com.au for Kain Pollard at Red Energy.
Where is Kain Pollard based?
Kain Pollard is based in Melbourne, Victoria, Australia while working with Red Energy.
What companies has Kain Pollard worked for?
Kain Pollard has worked for Red Energy, Origin Energy, and Casey Radio.
Who are Kain Pollard's colleagues at Red Energy?
Kain Pollard's colleagues at Red Energy include Callum Raymond, Nat B, Kalib Townsend, Jonathan Dyer, and Shannon James.
How can I contact Kain Pollard?
You can use AeroLeads to view verified contact signals for Kain Pollard at Red Energy, including work email, phone, and LinkedIn data when available.
What skills is Kain Pollard known for?
Kain Pollard is listed with skills including Project Management, Microsoft Office, Customer Service, Management, Social Media, Event Management, Sales, and Marketing Communications.
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