I started my career in Banking and Finance in 1999, and have worked with Home Building Society, HomeSide Lending, National Australia Bank, P&N Bank and bcu in various roles from Lending Operations, Credit Assessment, Line 1 Risk Management, Sales, Business Development, People Leadership, Business Management, Retail Banking, Mortgage Broking and Third Party Business. I have a strong passion for people leadership, strategic planning and driving cultural change by building high performing, diverse and inclusive teams. I currently have the privilege of leading P&N Group’s Broker channel to deliver our five-year strategy and transform the way we do business, implementing key process improvements and partnering with Aggregators and Mortgage Brokers to deliver better outcomes for Australian borrowers. The P&N Group is one of Australia’s largest customer-owned banking organisations. With over 180,000 members, our team comprises some 550 staff who work across one of our two retail banking brands (P&N Bank in WA, and BCU in NSW and Qld) or in Group Services that operates across the three states. We support our retail and business banking customers through partnerships with 11 of Australia’s leading aggregators, 2,200 accredited mortgage brokers, a network of branch locations, regional Contact Centres, mobile lending teams, our award winning mobile app and internet banking platform. With 100% of our business owned by our customers, it means that our profits go towards improving our products and services, as well as investing in local community programs that work to provide a helping hand to those in need. If you would like to explore business or career opportunities with the P&N Group please contact me and I would be happy to discuss.• Foundations of Directorship AICD• CAS1x: Noongar Language and Culture• Certificate IV in Financial Services (Finance/Mortgage Broking)• Certificate IV in Financial Services (Retail Lending)• Diploma of Financial Services (Finance/Mortgage Broking Management)