Project Manager Engineering Ii
Stamford, Connecticut, Us
• Manages the Continual Service Improvement program using ITIL foundational principles for internal process improvement.- Re-wrote process for reverse supply chain transactions between Charter Communications and vendor partners facilitating the return of defective equipment which eliminated over $21.7 million of accrued capital debt.- Re-wrote process for IP Address Management for over $3.2 billion worth of IP addresses which increased inventory accuracy from 71% to 99%• Manages the Project Intake program for business department determining scope, budget impact, dependencies, impacted verticals, and schedule for handoff and execution. • Manages the Security Vulnerability Remediation program for all identified network security vulnerabilities from initial discovery to final solution ensuring expedient action as well as accurate executive level reporting.• Manages the Budget Forecasting program focused on maintaining annual budgetary commitments and increasing the business department’s ability to remain resilient and flexible to changing priorities. • Lead department Program Manager for Asset Lifecycle Management (SAP, S4/HANA) integration project. Entrusted by executive leadership to make critical business decisions on behalf of the organization. • Manages multiple complex, long & short-term projects in the fields of process improvement, network infrastructure, supply chain management, and network automation. • Builds detailed and realistic project plans to manage at scale while also producing actionable KPI metrics for Executive, Director, and Manager level reporting. • Upon creating new business processes, responsible for preparing written documentation in the form of procedural documents, quick reference guides, and Visio process workflow diagrams.• Trained all affected business groups on newly created processes ensuring each groups ability to align and adhere to each process.
