With a proven ability to deliver exceptional audio-visual experiences, I am dedicated to ensuring seamless corporate presentations and events through my technical expertise and commitment to excellence.-Audio-Visual Setup and Configuration: Proficient in setting up and configuring a wide range of audio-visual equipment, including projectors, screens, microphones, speakers, video conferencing systems, and lighting to guarantee high-quality visual and auditory experiences.-Troubleshooting and Maintenance: Expertise in quickly identifying and resolving technical issues related to audio-visual equipment, utilizing troubleshooting techniques to minimize downtime and ensure uninterrupted events. Regularly perform maintenance checks to ensure all equipment is in optimal working condition.-Event Support: Skilled in providing on-site support for corporate events, meetings, seminars, and conferences. This includes coordinating with event organizers, presenters, and clients to fulfill specific technical requirements, ensuring a smooth execution of multimedia presentations.

Providing technical support and training for advanced motion capture and head tracking solutions via remote computer sessions, phone, email and CRM software, and community forums.-Eliminated over 20% of support inquires by creating customer resources such as: FAQs, user forums, and social media posts.-Examined and refined software, games, and simulators to ensure brand efficiency.Managing and processing return merchandise authorization.-Communicated with business partners and customers to issue returns, repairs, and introduce necessary device revisions for 40+ products across 3 brands.-Introduced reports/analyses to engineers and production staff, and conducted follow-ups on implemented changes to assure quality control.-Created detailed data analyses for product management using Excel VBA and Adobe InDesign for engineering teams.Assisting brand managers with marketing and social media management.-Assisted with scripting, revising, planning, and editing video content for OptiTrack using Adobe Premiere Pro.-Created posts on Twitter and Facebook to promote game content and customer support using Hootsuite.-Utilized Discord, Reddit, Twitter, Facebook, gaming forums/blogs to provide current industry insight.-Provided support with the SDK integration of AAA titles such as MSFS 2020, Star Wars: Squadrons, and more.

Professional Actor for the summer seasonTheatre Arts Instructor at the Palace Theatre summer camp. Lead acting masterclasses for large groups of 40-80 kids aged 7-15.