Head Of Customer Success And Support
Current
Sep 2023 - Present
AeroLeads people directory · profile
Kaio Vitor Cunha Email & Phone Number
Journarlism, Communication Analyst, Inside Sales, Head of Customer Success, Inbound e Outbound MKT, Digital Asset, Startups, B2B e B2C, SaaS, e-commerce, Community Manager, Support
at
Cosafe LATAM
2 phones found
area 199 and 699
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Journarlism, Communication Analyst, Inside Sales, Head of Customer Success, Inbound e Outbound MKT, Digital Asset, Startups, B2B e B2C, SaaS, e-commerce, Community Manager, Support
Location
Osasco, São Paulo, Brazil
Who is Kaio Vitor Cunha? Overview
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Kaio Vitor Cunha is listed as Journarlism, Communication Analyst, Inside Sales, Head of Customer Success, Inbound e Outbound MKT, Digital Asset, Startups, B2B e B2C, SaaS, e-commerce, Community Manager, Support at Cosafe LATAM, based in Osasco, São Paulo, Brazil. AeroLeads shows phone signal with area code 199, 699 and a matched LinkedIn profile for Kaio Vitor Cunha.
Kaio Vitor Cunha previously worked as Head of Customer Success and Support at Cosafe Latam and Photographer at Kaiex Fotografia. Kaio Vitor Cunha holds Bachelor'S And Bachelor'S Degree, Social Communication – Journalism from City University Of São Paulo.
Company email context
Email format at Cosafe LATAM
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Cosafe LATAM
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Profile bio
About Kaio Vitor Cunha
I am a multidisciplinary professional specializing in customer relations, digital sales and digital marketing. I'm currently Head of CS and Support at CoSafe LATAM, where I provide support to administrative users of client platforms, monitoring the integrated software and coordinating improvements and corrections with the development team. I also prepare technical presentations on the platform and support the sales and marketing areas.Previously, I worked as a Digital Asset Analyst at Grupo Partage, responsible for the success of the digital sales process for tenants in a group of 12 shopping centers. I had strong interaction with internal customers, the marketing team, IT, shopping centers and tenants, ensuring customer satisfaction, engagement and retention at all stages of the process, from onboarding to the ongoing relationship with the platform. In addition, I was responsible for configuring the platform according to customer needs and expectations, monitoring performance indicators such as NPS, Churn, Health Score and others. Before that, I worked as a Digital Marketing and Inside Sales Analyst at Conube Contabilidade Online, where I was responsible for monitoring the sales funnel, closing deals and supporting the Communications/Marketing team in creating social media strategies. I also coordinated, guided and supervised the Sales team, creating processes to improve the customer experience.I also have experience as an eCommerce Consultant at Canal da Peça, managing online stores, drawing up business and digital marketing plans, defining website standards and monitoring digital strategies. Previously, I worked as an Administrative Assistant at Grupo SHC, responsible for negotiating with suppliers, controlling documents and staff vacations, organizing meetings and building administration.I have skills in customer relations, digital sales and digital marketing
Listed skills include Microsoft Office, Photoshop, Indesign, Lightroom, and 30 others.
Current workplace
Kaio Vitor Cunha's current company
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12 roles
Kaio Vitor Cunha work experience
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Photographer
Current
Feb 2015 - Present
Digital Asset Analyst
Responsible for the success of the tenant digital sales process for a group of 12 shopping centers. Interact with internal customers, marketing team, IT, shopping centers and tenants to ensure the effectiveness and efficiency of the digital sales process; perform onboarding of new tenants and ensure retention and ongoing relationship with existing.
Jan 2022 - Sep 2023
Communication Analyst
Provision of high-level technical support to client business users, ensuring customer satisfaction through problem resolution and personalized support in relation to the software integrated with the CoSafe and CoAlert platforms; Proactive monitoring of the performance of the integrated software, identifying potential problems and ensuring their prompt.
Jan 2020 - Dec 2021
Digital Marketing Analyst And Inside Sales
Performing follow-ups and qualifying potential customers, focusing on small and medium-sized companies, prospecting and servicing leads. Sending proposals, negotiation and sales follow-up, closing negotiations and follow-up. Providing specific technical information to leads and customers, presenting the services and platform. Follow up of the sales funnel.
Mar 2016 - Feb 2019
Columnist
Culturaliza
www.culturaliza.wordpress.comhttps://medium.com/@kaiovitor3
Jul 2016 - Jun 2017
Ecommerce Consultant
Management of virtual stores, including analysis of the company's current situation on the Internet in relation to the market and development of business plan and digital marketing. Definition of a site pattern adequate to the company's objectives, aiming at better positioning and conversion rates. Recommendation and monitoring of digital strategies such.
Jun 2015 - Feb 2016
Administrative Assistance
Negotiation with suppliers, seeking better prices and terms for the company. Responsible for controlling the time mirror, vacations, and staff documentation, ensuring compliance with the company's internal policies and labor legislation. Organization and control of the company's mailbag, ensuring that all correspondence reaches its destination correctly.
Jul 2014 - Jun 2015
Personal Advisor
Perform personalized monitoring of the students' development, maintaining a close relationship and motivating them to achieve their goals in the course. Offer technical support to solve doubts and problems related to the study platform, by chats and e-mails. Perform monitoring to ensure the progress of the students in the course and the achievement of.
Nov 2013 - May 2014
Administrative Assistance
Responsible for processing and writing off payments, bank reconciliation, accounts payable and receivable, ensuring the accuracy and efficiency of financial records. Perform the contact with banks to send duplicates, control the extension of maturities, financial discounts and interest negotiation, optimizing the financial processes. Perform the follow-up.
Aug 2011 - Jul 2013
Administrative Assistance
Venart Insurance Broker Lt
Control of spreadsheets with Amil (health) and Porto Seguro (dental) plans;Inclusion of employees of Azul Linhas Áreas and its dependents in the chosen plans and request refunds;Represent the company at the bases of airports in other states of Brazil, to solve doubts of employees.
Apr 2011 - Jun 2011
Trainee Program In It
Performing maintenance, assembly and configuration of computers; installing and configuring software; moving computer machines and equipment for replacement and maintenance; inventory control of various types of computer machines and equipment; providing user support on Windows and Office Package systems, solving technical problems, in addition to.
Sep 2008 - Jun 2009
8 education records
Kaio Vitor Cunha education
Bachelor'S And Bachelor'S Degree, Social Communication – Journalism
Ensino Técnico, Design And Visual Communications, General
Gestão De Crises E Reputação Na Era Digital
Imcr Com
Teaching English As A Second Language
Open English
Teaching English As A Second Language
Ensino Médio, Ensino Médio Completo
E.E José Maria Perez Ferreira
Técnico, Gestão Empresarial
English, Teaching English As A Second Or Foreign Language/Esl Language Instructor
FAQ
Frequently asked questions about Kaio Vitor Cunha
Quick answers generated from the profile data available on this page.
What company does Kaio Vitor Cunha work for?
Kaio Vitor Cunha works for Cosafe LATAM.
What is Kaio Vitor Cunha's role at Cosafe LATAM?
Kaio Vitor Cunha is listed as Journarlism, Communication Analyst, Inside Sales, Head of Customer Success, Inbound e Outbound MKT, Digital Asset, Startups, B2B e B2C, SaaS, e-commerce, Community Manager, Support at Cosafe LATAM.
What is Kaio Vitor Cunha's phone number?
AeroLeads has found 2 phone signal(s) with area code 199, 699 for Kaio Vitor Cunha at Cosafe LATAM.
Where is Kaio Vitor Cunha based?
Kaio Vitor Cunha is based in Osasco, São Paulo, Brazil while working with Cosafe LATAM.
What companies has Kaio Vitor Cunha worked for?
Kaio Vitor Cunha has worked for Cosafe Latam, Kaiex Fotografia, Partage Shopping, Conube - Online Accounting Office, and Culturaliza.
How can I contact Kaio Vitor Cunha?
You can use AeroLeads to view verified contact signals for Kaio Vitor Cunha at Cosafe LATAM, including work email, phone, and LinkedIn data when available.
What schools did Kaio Vitor Cunha attend?
Kaio Vitor Cunha holds Bachelor'S And Bachelor'S Degree, Social Communication – Journalism from City University Of São Paulo.
What skills is Kaio Vitor Cunha known for?
Kaio Vitor Cunha is listed with skills including Microsoft Office, Photoshop, Indesign, Lightroom, Social Media, Public Relations, Business Relationship Management, and Social Media Communications.
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