Kai P. Email & Phone Number

United States

Boston, Massachusetts

Boston, Massachusetts

Greater Boston Area - Roxbury

Greater Boston Area - Cambridge

• Monitor individual and branch performance and sales
• Facilitate the training and evaluation of new employees
• Supervise schedule, organize office functions, and oversee daily operations of branch
• Excellent written and communication skills to other departments and business partners
• Conduct performance reviews for staff to assist with career growth and development
• Implement 360 staff coaching and teamwork environment

Central Square, Cambridge

• Build new customer relationships by identifying customer financial requests, goals, and objectives
• Organize and schedule on-site visit with local businesses to establish long-term relationships
• Handle daily account maintenance and other service issues
• Open and prepare deposit accounts and process loan applications for various lending units
• Build relationships and make referrals to other bank business lines and third party partners
• Responsible for operational compliance and adherence to policy

Greater Boston Area

Responsibilities and Duties:Engage in patient collections effort via direct patient outreach to accounts with balances, targeting high dollar balances and balances by payer and reason code, to collect payment toward patient balances and contribute to the department weekly payment goal per quarterComplete pre-verification of benefits in timely manner for.

Needham

Greet and check in all patients as well as direct clients and visitors to their appropriate locationsAppointment management, registration, answering phones and maintain patient flowDatabase management, cash reconciliation, charge entry, purchasing supplies and inventory controlKept client appointments on schedule by notifying provider of client’s arrival.

Boston MA

Execute accurate and complete reviews of medical records. Schedule and maintain appointments with providers and clinics. Inspect high volumes of medical records to ascertain correct and appropriate assignment. Report on findings resulting from chart audits. Guarantee accurate and proficient data entry. Ensure policies and procedures are monitored and.

Burlinton, MA

Functioned as front-line contact for all members by responding to a high-volume of incoming calls from members in a call center environment. Assisted in educating and instructing members on routine policy matters such as, and not limited to: eligibility and enrollment, special programs, and self-service options. Participated in setting and meeting.

Watertown, MA

Resolve complex service situations while providing exceptional customer serviceBuild new customer relationships by identifying customer financial requests, goals, and objectives Exhibit the ability to multitask while handling cash transactions accurately and efficientlyUtilize interpersonal and communication skills while performing clerical duties as well.

Brookline, MA

Managed and organized multiple tasks in a fast-paced environment while processing both monetary and service responsibilities. Trained and evaluated cashiers. Performed nightly fiscal reports. Regulated and analyzed monetary flux on a nightly basis. Supervised cashiers and monitored front-end department

Boston, MA

Conducted a multitude of sales transactions with accuracy. Strived to achieve team sales goals while satisfying customer needs. Guaranteed customer satisfaction. Supervised stocking and replenishment of merchandise

Bachelor'S Degree, Business Administration And Management, General

Diploma