• Manage caseload of 150-200 undergraduate students, tracking academic progress and persistence indicators for retention • Advise undergraduate students in major selection, degree requirements and academic policies and procedures• Develop trusting relationships to challenge, support and counsel undergraduate students as they navigate college decisions• Facilitate collaborative meetings with colleagues to discuss and develop solutions for complex and challenging situations related to student academic support• Supported college students on academic probation by facilitating one-on-one sessions to assess academic challenges, identify underlying obstacles, and discuss potential solutions• Collaborate with students to set achievable, personalized goals, focusing on time management, study skills, and resource utilization to improve academic performance• Serve as a preceptor for five new professionals, leading the development and organization of training curriculum to enhance onboarding and skill-building processes• Foster collaborative working relationships with Faculty in the School of Behavioral and Social Sciences and staff within the Student Success Center to provide a two-prong approach for academic support and advising• Participate in cross-functional teams of faculty, staff, and administrators on various campus committees to enhance student support services, improve campus policies, and foster a positive learning environment• Co-lead the Professional Development Committee, focusing on designing and implementing curriculum for 35 professional staff members to support their continuous growth and development

•Mange an upperclassmen apartment style residence hall of 220 students with an integrated learning community programming model focusing on college seniors in career development opportunities and transitional life skills•Directly supervise, train, motivate and evaluate six student leaders serving as Resident Assistants•Serve on 24/7 on call rotation for 3,200 students responding to counseling and crisis management concerns•Cultivate collaborative relationships within the Division of Student Affairs and with key stakeholders external to the division, including but not limited to: Senior Transitions Office, Career Services, Alumni Affairs and Campus Ministry•Design week long programming series focusing on the job search process, personal and professional discernment and preparing students in the role as alumni•Adjudicate student conduct cases in a manner that promotes reflective contemplation on behavior and upholds the departmental and university mission and community standards•Maintain building and staff programming budget totaling $30,000 a year• Provide professional development and training for Resident Director staff on topics of assessment and student conduct •Co-Lead the Student Concerns Council working with university academic deans to triage student support•Manage the curriculum development, scheduling, and execution of Resident Assistant training for 95 Resident Assistants •Recruit and oversee the Resident Director interview process at a national convention with a three person committee•Co-facilitate four week leadership seminar series for students applying to be Resident Assistants

•Served as a part time, professional staff member co-supervising, evaluating and training a staff of 10 Resident Assistants and 18 work study students•Planned campus-wide programming focusing on service learning and multicultural dimensions•Mediated roommate conflicts and help residents work through their differences/challenges to develop a healthier living relationship•Adjudicated conduct hearings and issued appropriate sanctions utilizing developmental and educational resolutions •Served as Administrator on Call in weekly duty rotation providing crisis response for urban campus of 1300 students•Co-managed student conduct database (StarRez) and monitor student completion of sanctions

• Collaborated with interdisciplinary team to accomplish common goal of student success in skill development and community integration for children (ages 8-20) with special needs• Assisted individuals with special needs in meeting personal and nutritional care• Provided academic assistance to help reach learning objectives of children’s Individualized Educational Program• Utilized Applied Behavioral Therapy to help reduce children’s maladaptive behaviors and increase adaptive behaviors

• Co-supervised 10-22 Resident Advisors in various styles of residence halls including traditional style for First Year students and apartment style for upper classmen students• Oversaw the daily operations of a 1300 person apartment style and 650 person traditional hall including maintenance work and budget management• Served as Summer Assistant Residential Life Coordinator and co-supervised nine student staff who serve as Summer Housing Assistants • Advised Hall Council with an executive board of six undergraduate students and oversaw organization and leadership development, implementation of hall programs, meetings, and money expenditures • Coordinated transition of an apartment style residence complex from academic occupancy to summer occupancy