Kaite Heeren Email & Phone Number

United States

- Supervised a team of eight, providing guidance, taking escalated issues, and helping track and meet targeted goals- Partnered with the Content Ops team to make sure Artists' releases went smoothly before and after they had made their way to services.- Consistently utilized and navigated music services' Content Management Systems.- Effectively communicated with management in order to introduce new ideas and improve the use of DistroKid for both artists and agents.- Tracked… Show more - Supervised a team of eight, providing guidance, taking escalated issues, and helping track and meet targeted goals- Partnered with the Content Ops team to make sure Artists' releases went smoothly before and after they had made their way to services.- Consistently utilized and navigated music services' Content Management Systems.- Effectively communicated with management in order to introduce new ideas and improve the use of DistroKid for both artists and agents.- Tracked Zendesk analytics and reported team KPIs in order to lead team growth. Show less

Seattle, Washington

Seattle, Washington

-Maintained office services by organizing office operations and procedures. Controlled scheduling and meetings. -Took charge in designing filing systems for invoices and payment receiving. -Worked with the bookkeeper to prepare payroll and manage deposits and bills. -Reviewed and approved supply requisitions. -Wrote and proofed proposals and engagement letters.-Revised and formatted each report before delivery as well as being the first point of contact for all clients and… Show more -Maintained office services by organizing office operations and procedures. Controlled scheduling and meetings. -Took charge in designing filing systems for invoices and payment receiving. -Worked with the bookkeeper to prepare payroll and manage deposits and bills. -Reviewed and approved supply requisitions. -Wrote and proofed proposals and engagement letters.-Revised and formatted each report before delivery as well as being the first point of contact for all clients and inquiries. -Responsible for scheduling and coordinating travel. -Consistently working on multiple projects at once. Show less

Seattle, Washington

Bellingham, Washington Area