Kaitlan Short - Jones Email & Phone Number

Chicago, Il, Us

Van Nuys, California

- Delivering a client experience through end-to-end cabin management for the owners, guests, and charter clients.- Collaborate with team members to maintain a positive cabin environment, crew resource management standards, and inflightservice.- Maintained currency in annual training events through Flight Safety, American Heart Association, and Aircare International, to sustain the highest-level safety and service.- Responsible for management of cabin inventory, sourcing, pre/post flight preparation.- Execute professional and thoughtful inflight services consistently for 7 years.

Van Nuys, California

- Service domestic and international flights with various 3rd party operators. - All contract flight approved by Lead to ensure no conflicts in scheduling.- Experienced in servicing various platforms to include: Gulfstream 450/550/650, Gulfstream 500/600, Global Express/6000, Dassault 900/7X.

Van Nuys, California

In-Flight Services Coordinator -Foster positive customer service experience through greeting, escorting, and assisting clients to desired locations.-Created In-Flight Services training manual to ensure the success of future employees and structure for future of the department.-Educated and prepared new employees for success.-Assist with cleaning, stocking, and tidiness of aircraft's to ensure their readiness. -Help prepare, source, and cater client department meetings.

Van Nuys, California

- Executed department goals, strategic plans and objectives for the Ground Service Team in support of on-demand flight operations.- Collaborated with executives and cross functional teams to execute various client facing service needs outside of primary duties.- Assisted in the organization of cabin stock, inventory, and pre/post flight support for based crew members.- Provided consistent service to customers, flight attendants, and crew.

Los Angeles, California

Lead Server-Facilitated positive customer service through greeting, assisting, and resolving any complaints during the experience.

Los Angeles, California

Member of Training Team and Training Initiative-Educated and prepared new employees for success as a member of the training initiative team.-Provided leadership and answers to servers and bartenders regarding customer service, ordering procedures, and POS systems.

Los Angeles, California

Bartender-Facilitated positive customer service through greeting, assisting, and resolving any complaints during the experience.

Burbank, California

Teacher-Worked in schools and at the home studio in the Burbank, California school district. -Created and executed daily lesson plans that involved creative thinking for the mind and body. Class size 5-25; co-ed students; (Ages 3-16)-Ensured the physical and emotional well-being of 75+ children, totaling 5 classes a week.-Managed attendance.

Greater Los Angeles Area

Lead Teacher-Worked in schools in the Greater Los Angeles area. -Created and executed daily lesson plans that involved creative thinking for the mind and body. Class size 12; co-ed students; (Ages 3-6)-Ensured the physical and emotional well-being of 75+ children, totaling 10 classes a week.-Managed attendance, new student enrollment paperwork, and all incoming payments.