Kaitlyn Cramer Email & Phone Number

• Provide comprehensive administrative support to the Marketing and Professional Services departments, including managing appointments, coordinating travel arrangements, scheduling meetings, and facilitating conference.
• Draft and prepare departmental correspondence, procedural documents, and other internal communications to ensure smooth workflow.
• Coordinate and manage company participation in various trade shows and events, including researching relevant industry events, securing booth space, arranging materials and promotional collateral, and overseeing.
• Manages social media accounts, monitoring traffic, and adjusting strategies to optimize engagement.
• Oversee monthly inventory of marketing materials, including collateral and brochures, ensuring availability and proper distribution.
• Support the annual SNUG Conference by sourcing venues, promoting attendance, coordinating with vendors, and securing promotional items.

• Provided comprehensive administrative support to attorneys, ensuring efficient case management and file organization.
• Managed client intake processes, entering data from accident reports and initial consultations into case management software to open new client files.
• Drafted correspondence, including letters to clients, insurance companies, medical providers, and other necessary communications for personal injury cases.
• Collected, organized, and analyzed medical records and bills from healthcare providers, ensuring accurate documentation in case management software.
• Assisted attorneys in organizing, maintaining, and progressing client files to ensure timely and effective case resolution.
• Performed general office duties and provided clerical assistance as needed to support the firm’s operations.

Boca Raton, Florida, United States

• Trained new employees in Hostess and Takeout Specialist roles, ensuring high service standards.
• Provided excellent customer service, managing guest interactions, seating, and takeout orders.
• Assisted with front and back-of-house operations, maintaining smooth service and supporting team efficiency.
• Resolved customer issues promptly and suggested improvements to enhance overall service quality.

Boca Raton, Florida, United States

• Conducted research and recommended events aligned with Kakaozon’s brand identity and mission.
• Designed and developed documents to enhance team knowledge of social media, email marketing, and event planning.
• Analyzed audience segmentation to strengthen the brand's persona and improve engagement strategies.
• Represented Kakaozon at events, coordinating logistics with vendors and event hosts.
• Created compelling social media content and descriptions for platforms including Instagram and Facebook.
• Managed social media outreach, monitoring performance and adjusting strategies as needed.

Boca Raton, Florida, United States

• Courteously greeted guests arriving at or telephoned the restaurant.
• Escorted guests to tables and assist in seating, ensuring Darden's standards of service
• Followed restaurant-specific standard operating procedures in quality, professionalism, and friendliness

Clearwater, Florida, United States

• Responsible for selling merchandise and assisting customers in finding the right product.
• Day-to-day duties included customer service tasks such as offering assistance, making recommendations, and explaining the features of products and promotions.
• Worked cash registers and processed payments.
• Attainment of sales goals.
• Stayed up to date with current brands and trends to better assist customers.

Bachelor Of Arts - Ba, Communication And Media Studies

Activities and Societies: Phi Mu

Minor, Sociology

Certificate, Professional And Technical Writing

Associate'S Degree

High School Diploma