Kaitlin Peitz Email & Phone Number

Ashburn, Virginia, United States

Reno, Nevada, United States

Carson City, Nevada, United States

- Responsible for daily operations for nine (9) Senior living communities across four (4) different states (Nevada, Arizona, Montana, and New Mexico)- Work with each community to increase retention by establishing an effective company culture - Provide direction on team issues, counseling notices, and terminations- Provide support as related to workers comp, FMLA, OSHA, and other risk management/liability areas - Work directly with Executive leadership to meet sales and performance goals for each community - Transition acquisition communities

Ashland, Oregon, United States

-Implemented Mission’s culture, created financial stability by reducing employee turnover, increasing resident satisfaction, and improving census. -Created strong stakeholder relationships by improving resident care and employee satisfaction.

Gardnerville, Nevada, United States

-Implemented Mission’s culture, created financial stability, and improved census in a rural 72 bed community in Gardnerville, NV.

Las Vegas, Nevada Area

-Managed a 150 bed assisted living and memory care community and a 73 bed, green house style community-Created a viable labor budget to reflect census-Created a marketing plan 30-60-90 days out with the sales team to drive census -Weekly review of department status, labor, and construction progress-Facilitated hands-on training to exceed company policy and state regulations -Reviewed each departments workflow process to ensure efficiency and effectiveness

Las Vegas, Nevada Area

-Managed a 90 unit low income, nonprofit, tax credit community. -Marketing to low income, high asset individuals to fulfill the tax credit qualifications-Operate within a very strict budget and foresee any large expenditures-Manage, supervise, and coach 50 employees and five salaried managers-Created and implemented a full disaster plan for both Silver Sky communities-Develop and mentor the Administrator at Silver Sky at Deer Springs -Work closely with Medicaid and State Social workers to ensure all Medicaid guidelines are met and exceeded-Increased employee satisfaction by 10% within three months

Las Vegas, Nevada/Reno, Nevada

-Managed a 74 unit Summit Ridge Facility in Reno for 12 months before being promoted to Executive Director/Administrator role for 125 unit property in Nevada. -Mentored executive directors in the West Region and Canada.-Grew Net Operating Income by 10% year-over-year-Increased customer satisfaction by 10% in three months-Managed an average of 97% occupied while continuing to drive rate and grow the business-Promote growth within the community with continuous hands-on training

Reno, Nevada

For three months served as Regional Senior Business Office Director overseeing acquisition of new properties in addition to responsibilities for my own propertyResponsibilities included:• Managing acquisition communities; Assisting with all employee hiring and training the new community business office director• Held monthly training calls for the regions 15 business office director to address ongoing concerns, system changes, etc.• Remote and in-person assistance for communities without a business office director• Responsible for maintaining my own community-payroll, HR, AP, AR, and sales

Reno, Nevada

Master Of Science - Ms, Psychology

Focused in Geriatrics

Bachelor'S Degree, Elementary Education And Teaching